Customer Service Team leader

    Exela Technologies Inc.
    Parsippany, NJ
    Full-time, Part-time
    Similar jobs pay $43.31 - $92.00

    Job Description

    Juggle a variety of tasks including exercising excellent client service, manage and resolve client concerns, foster teamwork, empower others, support and manage change, and complex-problem solving Support quality, developing & revising standard operating procedures, and actively participate in process improvements Coordinate workflows including facilitate team member efforts Pro-actively spot and remedy risks on behalf of clients, including, but not limited to: equipment, documents, and safety Follow all facility policies, including health & safety, building & data security, and harassment-free workplace Perform other assigned tasks as required, Coordinate with Customer as needed and submit work order required for buildings maintenance, General administration including filing, cube and office signage, employee communications, floor plan updates etc., Schedule courier deliveries and pickups, Lift heavy boxes, Shipping & Receiving, Sort and deliver mail, packages, Reprographic Services, Maintain copiers, Oversee delivery and pick-up, Perform other tasks as assigned Required Experience: 3+ years of experience Excellent written and verbal communication skills Effective organizational, multi-tasking, and prioritizing skills Strong attention to detail and accuracy Ability to foster teamwork and manage change and workflow Desired Experience: Ability to adapt to a changing, fast growth environment and meeting customer/client expectations Coaching experience in a customer service and/or production environment Educational Requirements: High School Diploma or equivalent (GED) required.

    Posting ID: 552781513Posted: 2020-05-21