Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals? Then the Health and Specialty Care System (HSCS) may be just the place for you! The HSCS is comprised of nine psychiatric hospitals located throughout the state, and one youth residential psychiatric center in Waco. The HSCS is a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. The hospitals provide state-of-the-art treatment that is recovery-oriented and science-based. Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan.
The Clerk II-PAL provides advanced clerical and technical support for assigned treatment team and physicians. Works closely with these entities to ensure patient care is provided and documented in a timely, accurate, and safe manner in accordance with multiple documentation standards as defined by CMS, Joint Commission, and HIPAA. Maintains complex electronic patient record systems to reflect current and accurate patient documentation within established timeframes in accordance with applicable standards as listed above. Develops and monitors compliance with clinical documentation processes and pending issues and items requiring physician evaluation and assessment. Communicates effectively with all levels of clinical and administrative staff. Possesses superior office and computer software knowledge. Assist clinical staff in the correct usage of CWS.
Works under supervision of physician on clinical documentation matters with latitude for the use of non-clinical initiative and independent judgment.
Essential Job Functions:
1. Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
2. Works with the physician and treatment team ensuring complex electronic clinical records remain current with established timeframes and meet the standards established by accrediting organizations. Acts as treatment team coordinator, whose duties include scheduling the treatment team meetings with appropriate staff and patients, transcribing the completed treatment plan into the electronic format, maintains library of clinical interventions and ensures treatment plan updates are completed in a timely manner in accordance with quality standards
3. Provides administrative support to physicians such as drafting court letters, scheduling patient interviews and ensuring physician services are documented correctly for billing purposes. Serves as physician liaison to various clinical audit groups
4. Monitor and follow-up on all pending items and issues to ensure they are resolved. Including tracking and reporting assigned physician deficiencies and coordinating the correction of identified deficiencies.
5. Provides on-unit training for CWS clinical staff in need of additional assistance. Updates training as needed to meet objectives set by TSH and DSHS. Maintains a working knowledge of changes to the electronic patient record systems and computer software scheduling training as needed to update clinicians in revisions.
6. Audit patient records to ensure accuracy, quality and timeliness of documentation. Reports findings and recommendations to appropriate administrative staff to meet Joint Commission, CMS, and Standard Operating Procedures standards.
7. Responds proactively to avert crisis, but effectively in all psychiatric emergency situations to avoid need for physical intervention Assists in patient care when needed in an emergency
8. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location
Knowledge Skills Abilities:
1. Knowledge of general clerical procedures.
2. If application is selected during screening process applicant must achieve 80%+ on spelling test.
3. Skill in using personal computer (achieve 40 WPM and 90% accuracy on typing test) and accompanying software (Word, Excel, Outlook) and office equipment (fax, phone, copier, etc).
4. Knowledge of electronic patient records systems (CSW, AVATAR).
5. Demonstrate an ability to multi-task, be detail oriented, good organizational skills and follow through skills.
6. Work in a clinical environment, and learn quickly.
7. Must conduct self at all times in a professional manner appropriate in a medical setting and while interacting with physicians, social workers, and upper levels of management staff.
8. Excellent verbal and written communication skills.
9. Be able to implement and execute multi-task assignments with moderate latitude of independence.
Registration or Licensure Requirements:
Initial Selection Criteria:
1. 2 years of administrative assistant experience.
2. Experience using Microsoft Office (Excel, Outlook, Word).
3. Knowledge of general clerical procedures.
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, and HHS OIG list of Excluded Individuals/Entities. Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
Salary Note: The salary offered will follow HHS starting salary guidelines which are typically made at or near the posted minimum of the salary range.
According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All of these diseases are vaccine-preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with patients. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 42A, YN, 0111, 3A1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.