Medical Asst Cert-Patient Access Center (PAC)

    Community Health System
    Fort wayne, IN
    Full-time
    Similar jobs pay $10.10 - $13.36

    Job Description

    This position will assist with triage of patient calls coming into the PAC. Responsibilities may include (and are not limited) to: talking directly to patients on the phone to perform a short evaluation of the situation to estimate severity of illness and/or injury including learning about chief complaint. Determines urgency of seeing the patient based on brief assessment and on familiarity of the patients condition and history. Communicates with providers, PAC schedulers emergency rooms to set up appointments to be the same day if necessary. Handles routine informational questions from patients adheres to HIPAA compliance.

    This position will assist with triage of patient calls coming into the PAC. Responsibilities may include (and are not limited) to: talking directly to patients on the phone to perform a short evaluation of the situation to estimate severity of illness and/or injury including learning about chief complaint. Determines urgency of seeing the patient based on brief assessment and on familiarity of the patients condition and history. Sends those with high risk chief complaints such as chest pain, abdominal pain, severe headaches to the Emergency Room or in extreme cases arranges for an ambulance. Communicates with PAC schedulers or physician offices to set up appointments to be the same day if necessary. Handles routine informational questions from patients, e.g., flu shots, immunizations etc. Assists with pre-certifications or authorizations when available and adheres to HIPAA compliance. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Typically reports to supervisor or manager. Requires a high school diploma and medical assistant certificate and 1-3 years of experience in a related field. Familiar with standard concepts, practices, and procedures within a particular field.

    Posting ID: 552787954Posted: 2020-05-21