- Direct and Supervise Ushers / Ticket Takers and other employees performing similar services as directed. Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
- On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details. Assist with managing breaks.
- Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.
- Oversee productivity and work assignments of the Ushers / Ticket Takers and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.
- Assign and schedule team members to specific duties.
- Enforce safety, health, and security duties.
Posting ID: 552789598Posted: 2020-05-21