Performs social service functions to include assisting patients in meeting their biopsychosocial needs while enabling them to achieve, through therapeutic treatment, their optimal level of emotional health. This therapeutic treatment includes assessment of clinical needs, treatment planning, specialized clinical social work services for the patient and family, crisis intervention, short-term family therapy, group therapy, teaching and information sharing about clinical needs, crisis intervention, discharge planning and individual therapy if ordered by the treating psychiatrist.
SUPERVISORY ACCOUNTABILITY: None
NATURE AND SCOPE:
This position interacts with patients and families, physicians, medical staff, and community resources.
Supports the mission, vision and values of the hospital.
Responsible for working in a safe and protective manner at all times, keeping in mind that safety and environmental hazards are the responsibility of all employees for themselves, other staff members and patients.
Conduct a biopsychosocial assessment to identify patient needs. Assess the patient (and family, if indicated) for knowledge level, orientation and need for intervention.
Develop as part of the multi-disciplinary team treatment plans with discharge goals, interventions and target dates that are concrete and measurable for the patient in arranging appropriate post hospital care. Monitor and refine the plan of care as the patient's needs change. Review with patient as part of the multi-disciplinary team.
Participate in treatment team conferences regarding the patient.
Ensure that patient/family needs are aligned with community resources and referral mechanisms which are organized around family strengths. Ability to identify, coordinate and develop community resources and services as needed.
Provide crisis intervention as needed.
Provide individual and group therapy. Monitor program activities and encourage patient participation.
Document all treatment related activities in the medical record.
Provide emotional support to patients and families of various ages and ethnic groups, to assist them in understanding and coping with a variety of illnesses, disabilities, and life adjustments.
Educate patient and family regarding risk factors for optimal psychosocial functioning.
Make referrals for placement when needed, including long-term psychiatric care, nursing home placement, and rehabilitative service.
Make necessary referrals to the Department of Children and Families abuse hotline when abuse or neglect is suspected.
Coordinate discharge services that are cost-effective and reflect an appropriate use of service. Arrange post-discharge transfers when appropriate for both acute and subacute patients that need out of state, out of county and/or local transportation.
Orient and train other social workers as assigned.
Attend in-services and trainings to remain current in the field of social work without prompting from manager.
Participate in on-call rotation as assigned.
Perform other duties as assigned.
Communicates and negotiates with all levels of the organization and community with documented information and recommended solutions.
Promotes collegial and collaborative working relationships throughout the healthcare continuum which improves the patient's access to service.
Promotes strategies that contribute to the effective and efficient use of the hospital resources.
Skills in advocacy which speak to ethical issues in patient care and insures that the individual needs, preferences and rights of the patient are preserved.
Skilled in counseling techniques, including conflict management and mediation, family dynamics, developmental theory and age specific issues, and knowledge of how illness and disability impacts the patient and family. Ability to recognize patient's need to express feelings and deals with them with empathetic understanding.
Demonstrates when working with pediatric patients the ability to obtain information and interprets information in terms of patient's needs; a knowledge of growth and development and an understanding of the range of treatment needed for pediatric patient population.
Ability to access federal, state and county regulatory agencies and guidelines.
Knowledge of NASW Code of Ethics.
Ability to document objective, complete, clear, concise statements which support the Patient Care Service Standards.
Ability to monitor status of the patient, encourage creative alternatives for care, enhances communication with the healthcare team, and helps to screen for problems that should be brought to the attention of other team members.
Ability to use culturally competent practice regarding cultural elements, socio-economic status, gender, race, spiritual values, language, role-allocation and belief systems.
Bachelor of Social Work from an accredited school of social work or a related human services Bachelor's Degree.
Minimum of one (1) year of experience in a healthcare setting working with adults or children with psychiatric and chemical dependency needs.
Working knowledge of co-occurring disorders.
Must be able to complete Crisis Prevention Intervention (CPI) or equivalent.
Current BLS Certification required from American Heart Association or American Red Cross; CPR certified.
CCIRH IS A DRUG AND NICOTINE FREE WORKPLACE
The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic's Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.
Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities