Updated 3 days ago

Specialist Support Analyst

Ramsey, MN 55303
Similar jobs pay
$13.03 - $20.56
Full-time, Part-time
Specialist Support AnalystDesignation

Specialist Support Analyst

SR Number

APPS/APPS/2020/1389933

Country

USA

No. of Positions

1

Auto req ID

767763BR

Experience

2.5-5 Years

Skill (Primary)

Microsoft Dynamics (APPS)-Customer Engagement-Technical-MsD-CRM / D365 CE OOTB, Configuration, Cust

Qualification

B Tech

Location

Minnesota

Job Family

Support (Support - Packages)

Employee Group

Business Line FT

Job Description (Posting).

To resolve the tickets raised as per the defined standards of time cost and quality for increased customer satisfaction. (1.) To document all the defined processes and the methods of resolving the ticket troubleshooting etc. (2.) To perform knowledge transition during project enhancements (3.) To troubleshoot and resolve tickets raised by the clients. (4.) To undertake training programs for new joinees (5.) To update self on latest technologies and related areas

Entity

CSW

City

Ramsey County

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Posting ID: 552894656Posted: 2021-07-30Job Title: Specialist Support Analyst