The RN is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the department setting working under the direction of a physician and working closely with the physicians, other clinical staff, and front office staff. Additionally, the RN is responsible for a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the clinical care attendant has continuous contact with physicians, patients, patient families/ significant others, community agencies, and patient care staff and management. This position is expected to fill in where the need for the region is for that day.
Perform nursing procedures under supervision of physician, physician assistant, or nurse practitioner. Assist physician, nurse practitioner and physician assistant in exam rooms.
Keep exam rooms stocked with adequate medical supplies, maintain instruments, and sterilize as required. Take telephone messages, triage calls and provide feedback and answers to patient/physician/pharmacy calls. Process messages from patients and front office staff to physicians and physician assistants. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
Greet and welcome patients immediately upon arrival to the clinic. Ensure patients are accurately registered into the EMR system. Complete paperwork or assist in on-line registration as needed, based on patient needs, abilities and desires. Escort and check out the patient once they have completed the clinic portion of their visit.
Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and perform all necessary documentation in patient's chart. Give instructions to patients as instructed by physician, nurse practitioner or physician assistant. Ensure all related reports, labs and information is filed is available in patients' medical records prior to escorting them to the exam room.
Graduate from an accredited school of nursing program.
Current license as a Registered Nurse in the state of Iowa.
Knowledge of Medical terminology
Knowledge of health system EMR
Skilled in correct grammar, spelling, and punctuation
Exceptional customer service and phone etiquette
Ability to maintain effective and organized systems to ensure timely patient flow
Ability to perform phlebotomy and administer injections
Two years' experience in a family practice setting, urgent care, or related field preferred but not required
Posting ID: 554838389Posted: 2020-06-24