Offices Services Associate (1775 I Street, Washington DC)

    RR Donnelley & Sons
    Washington, DC 20001
    Full-time
    Similar jobs pay $12.50 - $19.40

    Job Description

    We are seeking to fill the Office Services Associate role. This individual should be someone who has a desire to learn the various roles associated with being part of an Office Services team in a corporate financial services setting. Candidates should also have a strong client services background which will help foster a welcoming and professional environment, working in a high profile position. Responsibilities include.

    Principal Responsibilities
    • Meet and greet clients and visitors as needed
    • Create and modify documents, and prepare reports using Microsoft Office
    • Setup and coordinate meetings and conference rooms; clean conference rooms after meetings
    • Follow procedures to run print jobs, punch, and bind printed materials
    • Performs key ops procedures on office reprographics equipment
    • Troubleshoots problems with reprographics equipment and places service calls as required
    • Receives, sorts and delivers incoming mail
    • Prepares overnight deliveries, affixes postage to outgoing mail, and maintains records on postage
    • Performs regular mail runs
    • Maintain inventory of office supplies and order supplies when needed
    • Coordinates work orders, vendors, and purchase orders
    • Coordinates messenger services/deliveries
    • Perform other duties as needed including coverage for other business service functions at the site.
    • Helps with office moves
    • Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
    • Maintain hard copy and electronic filing system
    • Other duties as assigned including coverage for other business services functions within the site.
    • Handles sensitive and / or confidential documents and information responsibly, and with integrity
    • Fulfilment of document scanning requests
    • Cross train in all service areas and provides backup support as needed.
    • Communicates professionally via email and verbally
    • Ensure all work is performed according to client specifications, meeting and exceeding expectations.
    • Deliver support for specialty projects as required.
    • Monitor and maintain customer and RR Donnelley policies and procedures.
    • Other duties as assigned including coverage for other business services functions within the site.
    • Support two locations with the above responsibilities as needed.
    Shift Available Monday-Friday 7:30am-4:30pm

    Required Skills
    • 2-3 years' experience in similar service
    • Ability to work overtime as needed
    • Ability to handle sensitive and/or confidential information.
    • Ability to work well with others in a team atmosphere
    • Experience in navigating a high-profile, high-paced environment
    • Proven customer service skill set that exhibits the desire to go above and beyond to deliver top-notch service.
    • Provide premiere service to clients with a "can do" attitude.
    • Excellent written and oral communication
    • Microsoft Office Suite including proficiency in Word, Excel, PowerPoint and Outlook.
    • Ability to problem solve, rationalize and mitigate/manage obstacles presented.
    RR Donnelley is an EEO/AA including Vets and Disabled Employer

    Posting ID: 554838887Posted: 2020-06-10