IT Service Delivery Rep, Mid (Government) Mechanicsburg

    AT&T
    Harrisburg, PA 17101
    Full-time, Part-time
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    Job Description

    AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

    The AT&T NGEN Team assists the United States Navy in their goal of providing reliable and secure information services to their shore-based networks. AT&T has an opening for IT Service Delivery Rep, Mid to support the NGEN Team, in providing IT Services.

    Skills, Experience and Education:
    • Fundamental understanding of the OSI Model is required
    • Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment
    • Knowledge of network protocols such as OSPF, BGP, and EIGRP
    • Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable
    • Some Travel will be required
    • Strong customer service and communication is necessary to ensure customer satisfaction and network reliability
    • Problem-solving and troubleshooting skills in severs and Cisco devices are a Plus
    • Ability to lift up to 50lbs is required
    • Background Information Technology field or a related technology field is highly desirable
    • Cisco CCNA or Security+ required. ITIL foundation V3 certification is highly desirable
    Required Clearance:
    Must be a US Citizen and possess Secret Clearance (#Secret)

    AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

    Job ID 2014969 Date posted 06/23/2020
    Posting ID: 554942803Posted: 2020-06-25