East Troy, WI 53120
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    Job Description

    Job Summary:

    Job Functions:

    Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.

    Assist with keeping the venue safe, clean and presentable to the guest.

    Resolve guest complaints or problems.

    Examine tickets or passes to verify authenticity.

    Provide assistance to with guests with special needs, such as helping with seat accommodations.

    Guide guests to exits or provide other instructions or assistance in case of emergency.

    May assist in verifying staff credentials to generally restricted areas.

    Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.

    Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.

    Assist patrons by giving directions places inside or outside the venue during or after the show.

    Ensure guests are safely enjoying the show.

    Additional tasks as requested by manager or supervisor.

    These positions start at $11.00 per hour


    High School Diploma or equivalent preferred

    At least 1+ year in a guest service role preferred

    Excellent verbal, written and interpersonal communication skills

    Acute sense of judgment, tact and diplomacy

    Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+

    Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

    Equal Employment Opportunity Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

    Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

    Posting ID: 554948598Posted: 2020-07-14