Senior Assistant Business Process Services

    DXC Technology
    Rancho Cordova, CA 95655
    Full-time, Part-time

    Job Description

    Job Description:

    Essential Job Functions
    • Performs standard, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Demonstrates knowledge and skill in assigned work processes.
    • Develops understanding of the client's business and applies knowledge to support efficient procedures and adherence to service level agreements. Contributes to problem identification and resolution.
    • Interprets, audits and reconciles reports for accuracy or completeness. Prepares and maintains standard reports for management and clients.
    • Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
    Basic Qualifications
    • High school diploma or G.E.D.
    • Two or more years of experience with business process service delivery and improvement, preferably in an outsourcing environment
    • Experience working with client company product and/or services
    • Experience working with client company industry and/or functional area
    • Experience working with business solutions software
    Other Qualifications
    • Communication skills
    • Personal computer and business solutions software skills
    • Organization skills to balance and prioritize work
    • Ability to multi-task
    • Ability to work independently and as part of a team
    Work Environment
    • Office environment
    Posting ID: 555230338Posted: 2020-05-26