Field Tech (Mobile)

    NTT DATA Corporation
    Oklahoma City, OK 73101
    Full-time, Part-time

    Job Description

    Req ID:88149

    At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.

    NTT DATAServices currently seeks aField Tech (Mobile)to join our team in Oklahoma City, Oklahoma (US-OK), United States (US).

    This role is based on a customer site as part of a team providing second line support for Desktop/Laptop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve complex problems. The position utilizes one-on-one support to end users and remote diagnostic tools. Applicants must have excellent communication skills and be able to work under their own initiative.

    Role Duties
    • Assists customers with the installation, configuration, and support of desktop computers, printers, peripheral equipment and software within established standards and guidelines.
    • Perform 2nd line hardware diagnostics
    • Specialized knowledge to analyse and solve complex problems.
    • Trains and orients customers on use of hardware and software.
    • Recommends and or performs upgrades on systems to ensure compliance.
    • Complete IMAC requests
    • Remote user support
    • Assesses functional needs to determine specifications for purchases for technical projects.
    • Ensure all documentation is completed.
    • Inventory Management
    • Good team player
    • Must be flexible
    Basic Qualifications:

    Typically requires 3-5 years relevant experience.

    Undergraduate degree or equivalent combination of education and work experience.

    Proficient in Windows operating system environment.

    Strong client service skills

    Ability to physically perform general office requirements

    This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

    About NTT DATA Services

    NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

    NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.

    NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

    Nearest Major Market: Oklahoma City
    Nearest Secondary Market: Oklahoma
    Job Segment: Consulting, Cloud, Testing, Technology

    Posting ID: 555282520Posted: 2020-06-17