Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. About Berger Hardware Berger Hardware has been family owned and operated since it's inception in 1937. The owners, Chris & Aimee, are a brother and sister team. We pride ourselves on our superior customer service, our core values, integrity and commitment to our community. General Summary The Receiving / Warehouse Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service: • Provide a positive representation of Berger Hardware. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store and on store grounds. Thank customers when finished and when they are leaving the store. • Possess a friendly outgoing demeanor; work well with customers as well as associates. • Ensure all pages and calls are answered promptly, courteously and effectively. • Forward any customer complaint that cannot be handled to a member of management. • Possess strong product knowledge and knowledge of store layout and location of products. • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations • Assist in creating a positive, professional and safe work environment. • Assist with receiving, checking in and stocking of merchandise throughout the store. • Assist with maintaining back stock levels. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. • Operate forklift with proper training. • Communicate any Store Support Center issue to General Manager for follow up. • Participate in store meetings. • Be professional in appearance and actions. • Perform all other duties as assigned. Education/Training High School or GED equivalent. Experience Formal warehouse experience preferred. Valid and clean driver's license is required. Physical Demands Standing, walking, lifting (up to 80lbs) and climbing.