Mortgage Loan Officer Associate

    PNC Bank
    Downers Grove, IL 60515
    Full-time
    Similar jobs pay $8.90 - $13.39

    Job Description

    Position Overview

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

    Job Description
    • Works under the close supervision from supervisor to develop home loan solutions in accordancewith lending guidelines and clients' requirements.
    • Seeks prospective opportunities to retain and/or develop new clients. May manage a portfolio of customer relationships.
    • Develops and prepares loan solutions and identifies products and services options based on customer needs.
    • Collaborates with internal and external stakeholders to complete mortgage transactions. Manages customer pipeline for efficiency.
    • Collects and analyzes customer financial information for multifaceted and/or complex borrowers. Reviews documentation to ensure compliance.
    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
    • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
    • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
    Competencies

    Customer Experience Management. - Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point.

    Customer Experience Management. - Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point.

    Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

    Financial Analysis - Knowledge of and ability to read, interpret and draw accurate conclusions from financial and numerical material.

    Loan Origination - Knowledge of the skills, methods and technologies used to process new loan applications; ability to perform loan origination activities while adhering to established policies and procedures.

    Matrix Management - Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

    Mortgage Products - Knowledge of and ability to utilize commercial and residential mortgage instruments available in the branch and apply them to specific situations.

    Scheduling Work and Activities - Knowledge of the schedule creation process; ability to develop and maintain a workable schedule to accomplish the overall goals of day-to-day operations.

    Selling. - Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

    Work Experience

    Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

    Education

    Associates (Required)

    Disability Accommodations Statement:

    The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

    The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

    Equal Employment Opportunity (EEO):

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    Posting ID: 555355584Posted: 2020-05-21