Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. Quality Ace Hardware of Durand & Village Ace Hardware of Linden Quality Ace Hardware and Village Ace Hardware is a locally owned family business with two locations. Quality Ace is located in Durand, Michigan and Village Ace is located in Linden, Michigan. We have been in business since 1977. We pride ourselves on providing legendary customer service and solutions to their needs. • Provide excellent customer service and address needs of customers in a timely and effective manner. • Surprise and delight customers with amazing customer service. WOWING CUSTOMERS EVERY VISIT. • Assisting supervisors in controlling customer flow and backed up lines; helping reduce wait time for customers. CUSTOMERS SHOULD BE ABLE TO GET IN, GET OUT, AND GET ON WITH THEIR LIFE. • Follow proper procedures for customer checkout, handling of tenders (cash, credit card, check). • Proper use of scanning UPC's to maintain inventory. • Maintain a safe, clean and well-organized working and shopping environment. • Follow established procedures to report errors in retail pricing and signage. • Answer telephone calls and pages quickly with excellent phone etiquette. KNOWLEDGE, SKILLS, ABILITIES • Excellent communication skills and willingness to work as part of a team. • Ability to follow instructions and procedures. • Effective time management skills. • Strong work ethic and integrity. • Ability to work a flexible schedule including nights, weekends, and holidays as needed. • Able to stand for extended periods of time and lift up to 40lbs. • Able to work under pressure. • Polite and attentive to all customers. • Experience in retail, hardware or lawn and garden nurseries is a plus, but not a requirement. WE are also looking to hire people who love to take care of plants for the upcoming busy SPRING season. Working in the greenhouse is a fun and rewarding atmosphere. It is also very intense and strenuous work that requires a deep commitment to taking care of the plants and assisting customers with their needs simultaneously.
Education/Training High School or GED equivalent. Experience Formal retail experience preferred. Physical Demands Standing, walking, lifting (up to 25lbs) and climbing.