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$48.73 - $73.25
Full-time, Part-time
1420 Davern Stst Paul Airport, Saint Paul, MN 55116
Updated 17 days ago
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General Responsibilities

The Airport Senior Operations Manager directs the process and activities of multiple Operations Managers, and assists

the General Manager and/or the Assistant General Manager in overseeing an airport location within the Operations Division to

ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.

The Airport Senior Operations Manager is primarily responsible in assisting the Airport (Assistant) General Manager in
the successful delivery and oversight of the Hertz product to internal and external customers.
This position helps to provide overall leadership to exempt and non-exempt employees with responsibility for overall
operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations.
The Airport Senior Operations Manager may lead a brand strategy at a particular location, or lead all functions and all brands,
depending on the size of the location.

Essential Requirements

Educational Background:

High School Diploma required

Bachelor's Degree highly preferred

Professional Experience:

1-3 Years prior experience as a Manager

Experience in car rental, hospitality, or tourism a plus

Result orientation with demonstrated history of success

Demonstrated ability to direct and motivate teams as well as identify and grow talent

Demonstrated ability to work effectively with Senior leaders

Knowledge:
  • Financial and business acumen
  • Customer service resolution practices
  • Excellent communication techniques
  • People management and leadership capability
  • Sales Management/Coaching ability
  • Cursory Knowledge of Labor & Employment laws
  • Operations Management
Skills:
  • Highly organized.
  • Demonstrates resourcefulness, maturity and good analytical skills
  • Ability to interface with multi-faceted, cross-functional teams
  • Working knowledge of Microsoft office suite.
  • Time Management skills
  • Customer service aptitude - Ability to address and resolve customer service issues
  • Flexible and able to adapt to changes
  • Excellent oral and written communication skills
Competencies:
  • Personal Accountability
  • Effective Communication
  • Drives Collaboration
  • Demonstrates Initiative
  • Operational & Process Excellence
  • Passion for Customer Service & Stakeholder Success
  • Trust & Integrity
  • Adaptable and Flexible
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace.

EOE, including disability/veteran

Posting ID: 556449286 Posted: 2021-10-04 Job Title: Senior Op Manager