Store General Manager

    AutoZone, Inc.

    Job Description

    Position Summary:

    The Store General Manager (SM) leads company initiatives and ensuring maximum productivity, training and retaining high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectations. Store Managers exceed customer's expectation by delivering a WOW! Customer shopping experience by Living the Pledge everyday.

    Position Responsibilities:
    • Recruits, supervises, schedules, trains and develops store personnel
    • Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager absence
    • Delegates and ensures store merchandising tasks are completed in a timely manner
    • Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
    • Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
    • Monitors cash flow, inventory and security control
    • Maintains sales productivity, store appearance and merchandising standards
    • Conducts and reviews all opening and closing procedures
    • Manages emergency situations and conduct proper emergency procedures
    • Follows proper accident procedures
    • Provides feedback regarding AutoZoner performance, prepares and administers Performance Evaluations and AutoZoner Action Reviews
    • Monitors and manages all activities related to Risk & Safety Management to maintain a safe work environment
    • Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
    • Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
    Position Requirements:
    • High School diploma or equivalent
    • ASE Certified preferred
    • Demonstrates high level of integrity
    • Excellent communication and decision making skills
    • Ability to drive customer service and excel in a fast paced environment
    • Maintain a positive environment that develops and engages teams and generates sales
    • Capability to manage, analyze and reconcile monthly P&L statements
    Posting ID: 556638557Posted: 2020-05-21