Change Manager/Service Asset/Configuration Project Lead - Senior (Government)

    AT&T
    Oakton, VA
    Full-time, Part-time
    Similar jobs pay $52.16 - $79.35

    Job Description

    AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

    Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

    AT&T has an opening for a Change Manager/Service Asset/Configuration Project Lead - Who will manage and oversee the Change Management area and staff. They review, analyze impact, and present assessment and go/no-go recommendations of proposed changes at boards, execute emergency/routine changes, conduct TEMs when needed, and perform and maintain enterprise-wide change/event/incident management functions. They provision changes that follow the customer's change management process. Support the customer's change process at the appropriate boards. Focus on continual improvement and offer methods to make the change process and respective boards more efficient. They oversee and execute emergency changes that cannot wait for regularly scheduled review boards. Perform all change management functions as noted in the contract. Maintain an event/incident management function across the enterprise that is aware of all changes transpiring across VTC, telephony, satellite, and network devices/systems/nodes. They must be fully engaged in the customer's process to advise on the implementation of unanticipated service operation impacts or events that mandate stopping or backing out changes.

    Required Skills, Experience, and Education:
    • Excellent technical writing skills
    • Ability to manage multiple tasks at once
    • Ability to facilitate meeting with Program and Government personnel
    • Ability to perform oral presentations in front of large groups
    • Ability to manage project schedules and help improve site CM processes
    • Detail oriented
    • Proficient of MS Product Suite (Word, Excel, Power Point, SharePoint)
    • Strong technical background and in-depth understanding of processes
    Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate's and 8 years, a Bachelors' and 6 years, a Masters and 4 years or a PhD and 0 years of work history.

    Candidate must have one or more of the following certifications:
    CCNP, ITIL, MSCE, PMP, Scrum Master

    Required Clearance: TSSCI with Polygraph. (#polygraph)

    Desired: These individuals will serve as interface points for the customer and will need to have excellent communications skills in order to accurately and fully convey technical network issues to a variety of customer personnel at all levels of responsibility and technical expertise.

    *Work to be performed in Mclean, VA

    AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.
    AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

    Job ID 2017026 Date posted 05/19/2020
    Posting ID: 556639285Posted: 2020-05-21