Customer Service Representative

    AT&T
    Ocean springs, MS
    Full-time, Part-time
    Similar jobs pay $9.49 - $20.79

    Job Description

    Start with the Paycheck:

    AT&T Customer Service Reps can make close to $16.00 per hour to start plus sales commissions/incentives of up to $3,000 per month. Average earnings over $50K per year; bring your verifiable experience and education to the table to sweeten the deal.

    BUT, there is more, you receive an automatic pay increase every 6 months of active service up to top pay! Base pay + incentives; your future with AT&T is looking bright.

    As a AT&T employee you'll receive a 50% employee discount on the following:
    Wireless devices, accessories & service
    AT&T internet & fiber
    AT&T phone (formerly U-verse Voice)
    DIRECTV NOW
    DIRECTV (including Free HBO & NFL Sunday Ticket)
    Savings on travel, apparel, electronics, automobile and gym membership

    Do you like helping people get the most out of the technology they love?
    Then you'll love being a member of our customer service community. Our call center representatives are the front line of our company, offering solutions, identifying opportunities and serving millions of customers - one at a time. Being courteous, being professional, and having product knowledge is what it takes to handle customer concerns.

    The goal?
    Help customers and provide them with solutions. We'll get you started by providing paid on-the-job training and resources. On our team, you'll be an important part of shaping our customer experience - from setting up new accounts, to answering questions and actively listening for opportunities to expand and deliver great services.

    Responsibilities?
    Answers inbound call from customers with billing issues, technical issues, or general questions regarding service. Assists customers questions and concerns on all products and services offered by the Company. Coordinates with all sales channels for retention efforts on existing customer base. May sell all products and services offered by the Company. May help collect past due balances or take payments from customers who have been disconnected. Processes credit applications and activates service.

    Job ID 2017236
    Date posted 05/20/2020
    Posting ID: 556639313Posted: 2020-05-28