Program Specialist VII

    Texas Health & Human Services Commission
    11501 BURNET ROAD, AUSTIN, TX
    Full-time
    Similar jobs pay $44.73 - $74.10

    Job Description


    Serves as a Policy Analyst who supports the OIG's core functions and is dedicated to creating a culture of innovation and continuous improvement by focusing on federal and state public policy, business process analysis, and implementation of organizational improvements.

    The Policy Analyst performs highly advanced, senior-level professional, organizational, and policy work; provides consultative services and technical assistance; and coordinates across OIG's divisions, HHSC, and with external stakeholders to analyze operational challenges, research best practices, identify solutions, and create efficiencies within the OIG.

    Develops reports and presentations summarizing complex concepts and data, formulates strategic solutions to problems, and advises OIG leadership accordingly. Represents the OIG at meetings and on committees, task forces, and interagency workgroups as requested. This position will focus on process and operational improvement through policy research and analysis, evaluation of systems and procedures, observation, interviews, performance analysis, review of staffing models, data analytics, and trend analysis.

    As a lead for assigned projects, this position may plan, assign, and supervise the work of others. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.

    Essential Job Functions:
    (35%) On a routine basis, the position provides OIG management with data-driven, research-based support to further OIG priorities. Conducts policy and program research in healthcare and human services. Position is responsible for leading research and policy projects by developing project scope, purpose, objectives, time frames, risk mitigations, key metrics, financial impact, potential savings, and resource requirements. Collaborates with project team, OIG staff, and external stakeholders. Projects are assigned by OIG leadership and the position may be responsible for multiple research projects simultaneously. Position will exhibit excellent verbal and written communication skills to develop high quality, well-written documents and presentations. Stays informed of health and human services topics and trends.

    (35%) Conducts detailed organizational forecasting and data interpretation and analysis to review organizational program and process challenges. Conducts business process analysis. Recommends innovative and creative solutions to issues related to program functions and performance. Collaborates across business functions to gather data, review findings, and see initiatives through to completion. Coordinates with project team, OIG staff, and external stakeholders. Projects require excellent analysis, innovation, and organization skills. Position will exhibit excellent verbal and written communication skills to develop high quality, well-written documents and presentations.

    (15%) Analyzes unit performance with a goal of continuous improvement. Develops, recommends, implements, and administers continuous quality improvement methods and procedures to enhance unit operations. Develops and revises unit policies and procedures. Monitors compliance with program policies and procedures, statutes, rules and regulations. Evaluates unit performance for compliance and monitors performance measures. Reviews monthly and quarterly performance measures and makes recommendations to management for process improvements based on performance measures.

    (10%) Coordinates and plans the development, implementation, and execution of special projects and other initiatives designed to achieve the overall mission, goals, and objectives of the OIG. Represents the OIG on internal and external workgroups and meetings. Information gathered from these activities may be presented to OIG leadership through information, action or briefing memos. The position will be responsible for preparing the memos and supporting documentation.

    (5%) Performs other duties as assigned.

    Knowledge Skills Abilities:
    • Knowledge of health and human services programs, functions, and systems, including related local, state, and federal laws and regulations preferred.
    • Knowledge of project management concepts.
    • Knowledge of public policy development and analysis.
    • Strong analytical skills with the ability to collect, analyze, organize, and disseminate significant amounts of complex information with attention to detail and accuracy.
    • Ability to prepare well-written, objective, concise, well-organized reports and presentations with thoughtful, data-driven recommendations for OIG leadership's consideration.
    • Strong skills related to the use of English language grammar and punctuation.
    • Skilled in use of office equipment and software i.e., Microsoft Office, Excel, Word, PowerPoint, etc.
    • Ability to evaluate problems and recommend alternative, innovative solutions.
    • Develop and interpret policies and procedures.
    • Skill in communicating effectively both verbally and in writing.
    • Skill in establishing and maintaining collaborative and effective working relationships with all levels of staff and external stakeholders.
    • Ability to manage multiple tasks and exhibit flexibility in prioritizing tasks to meet demanding deadlines.
    • Ability to gather, assemble, correlate, and analyze data and information.

    Registration or Licensure Requirements:
    None

    Initial Selection Criteria:
    Graduation from an accredited four-year college or university with major coursework in public policy, public or business administration and management, research analytics, or related area is preferred.

    A minimum of four years of experience in a field related to the job functions is required.

    Experience and education may be substituted for one another to meet the minimum years of experience requirement.

    Additional Information:
    REQ 452457
    The OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must submit to a name-based, or in some instances a fingerprint based, criminal background check through Texas Department of Public Safety (DPS) to determine if an applicant has a conviction for a Class A misdemeanor within the last five years or a felony that constitutes a bar to employment.

    OIG will request that all applicants considered for an interview provide responses to essay questions. Failure to respond to the request could disqualify an applicant from the interview process.

    Selected candidates may be required to submit written documents for further screening prior to an interview.

    Consideration will be given to known past job performance, if applicable, and prior work history.

    Applicants will initially be screened for knowledge and experience with reviewing or evaluating programs and services, leading projects, and experience synthesizing complex information and translating it into clear and concise written documents and/or oral presentations.

    The posted salary range reflects the minimum and maximum allowable by state law. Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

    HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

    In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

    MOS Code:
    There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

    Military Codes: 11B, 14S, OS, YN, 040, 0521, 8U000, 86MO

    HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

    I-9 Form - Click here to download the I-9 form.

    In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

    Posting ID: 556640624Posted: 2020-05-21