Administrative Asst III
Performs complex (journey-level) administrative support work. Work involves processing incoming and outgoing correspondence primarily between healthcare providers and Rate Analysis Department staff, maintaining electronic and physical filing systems and performing internal administrative support work. Assists in the preparation of materials for use in public rate and rule hearings and coordinates logistics for hearings. Processes and submits purchase requisitions. Coordinates development and maintenance of policies and procedures. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
Essential Job Functions:
Attends work on a regular and predicable schedule in accordance with agency leave policy and performs other duties as assigned.
Provides assistance answering provider questions and routing phone calls, taking messages, and greeting and directing visitors to the appropriate staff (5%).
Prepares and distributes correspondence between providers and Rate Analysis Department staff, internal and external reports, statutorily required studies, internal forms, and other significant business documents (25%).
Performs general office duties such as ordering supplies, performing basic bookkeeping work, and assisting with general human resources work, especially the onboarding and off boarding of staff (10%).
Coordinates meetings, conferences, and hearings for the Rate Analysis Department, particularly those involving public stakeholders (10%).
Manages and maintains schedules and travel arrangements for the Director(s) in Rate Analysis and other senior staff (10%).
Maintains electronic filing system, record-keeping and records management systems, particularly complex memorandum and project submissions (10%).
Assists in the development of administrative policies and procedures, particularly efforts to modernize legacy systems and to find cost efficiencies (10%).
Responds to inquiries from members of the public and interprets rules, regulations, policies, and procedures (10%).
Performs related work as assigned (10%).
Knowledge Skills Abilities:
- Knowledge of office practices and administrative procedures. Preferred knowledge of HHS executive correspondence process.
- Strong customer service skills and phone etiquette.
- Skill in the use of standard office equipment and software.-Proficient in the use of Microsoft Office, including Outlook, Excel, Word, and Powerpoint
- Ability to implement administrative procedures; to interpret rules, regulations, policies, and procedures; to communicate effectively, and to train others.
- High school diploma or equivalent required. Bachelor's degree preferred.
Registration or Licensure Requirements:
Initial Selection Criteria:
-High school diploma or equivalent, Bachelor's degree preferred.
Requisition # 452432
42A, YN, 0111, 3A1X1
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In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Posting ID: 556640663Posted: 2020-05-21