Director of Contract Monitoring
Under the direction of the Associate Commissioner for Compliance and Quality Control (CQC), performs highly advanced (senior-level) consultative and managerial work providing direction and guidance for contract monitoring functions. Establishes strategic goals and objectives related to contract monitoring activities including fiscal monitoring reviews, single audit reviews, and other functions of the division. Oversees strategic operations and planning, including risk assessments. Ensures all contract review and monitoring activities are conducted in compliance with applicable state and federal laws, rules, and regulations and with HHSC policies and procedures. Establishes strategic and operational priorities, standards, and measurement tools. Engages in significant cross-functional coordination throughout the HHS system. Communicates on a complex level to provide, exchange, or verify information, answer inquiries, and address/resolve issues. Works under limited direction with extensive latitude for the use of initiative and independent judgment.
Essential Job Functions:
Provides effective leadership, strategic direction, and oversight for contract monitoring functions. Works collaboratively with other areas and programs within CQC, other divisions within HHSC, and other agencies to enhance services, develop and implement innovative and effective solutions, and resolve issues. Assesses systems, processes, and outputs; identifies gaps and oversees development and implementation of system and process improvements. Communicates effectively with leadership and executive staff agency-wide regarding activities and issues related to contract monitoring functions of the division. (30%)
Ensures the development and implementation of policies, procedures, and communications to effectively and efficiently support the administration of contract monitoring and review activities. Oversees monitoring of grantee recipient and subrecipient performance and resolution of performance issues including implementation of corrective action plans. Establishes priorities and goals for monitoring reviews and oversees the development of standards, processes, procedures, work papers, and tools. Oversees fiscal monitoring reviews, audit work, and risk assessments. Ensures compliance with state and federal rules and regulations, agency policy, and division, section, and unit standards, processes, and procedures. Reviews the results of internal audits, state auditor audits, and federal statewide audits related to contracting and provides recommendations and guidance to leadership in formulating management responses to audit recommendations. Ensures the implementation of management responses and corrective actions in response to audit findings. Monitors workflow to ensure processing timeframes are met. (30%)
Responsible for division performance measures and for assessing compliance rates related to required contract monitoring compliance activities. Develops reports, identifies performance metrics, and provides key performance-related information to division leadership to support sound decision making and to ensure strategic utilization of division resources. (15%)
Works with division leadership developing plans and specific activities to achieve the vision and goals of CQC related to contract monitoring. Works collaboratively to identify potential issues/risks and recommends mitigation strategies. Identifies areas of needed change through performance management reports, strategic sourcing reports, and customer surveys. Provides input on special projects within assigned teams and makes recommendations to leadership. Reviews proposed legislation and responses to legislative inquiries. Performs other duties as assigned and required to meet the mission and goals of the agency and division. (25%)
Knowledge Skills Abilities:
Knowledge of federal and state laws and regulations pertaining to contract monitoring, fiscal monitoring, and single audit support of Health and Human Services programs.
Skill in effective management and oversight to include planning, development, and implementation of systems and processes.
Skill in establishing quality assurance and performance measurement tools.
Skill in synthesizing, analyzing, and evaluating highly complicated and technical information and translating that information into clear and concise documents or presentations.
Skill in making effective presentations and in preparing reports; excellent written and oral communications skills.
Ability to exercise sound judgment in making critical decisions.
Ability to analyze, plan, and establish goals and implement objectives.
Ability to utilize information to evaluate and analyze programs and processes and make recommendations for improvements that increase efficiency or improve performance.
Ability to analyze complex issues and develop plans for preventing problems.
Ability to lead staff and motivate them to obtain a standard of excellence in their work.
Ability to perform essential tasks under stress of constant deadlines.
Ability to build effective partnerships with internal and external stakeholders.
Registration or Licensure Requirements:
Initial Selection Criteria:
Graduation from an accredited four-year college or university. Additional related work experience may substitute for the required education on a year for year basis with a maximum substitution of four years.
Progressively responsible management experience in contract management/oversight, program administration, and/or fiscal monitoring preferred. State of Texas agency experience preferred. Knowledge of HHSC agencies and programs preferred.
No direct military equivalent.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.