Management Analyst V

    Texas Health & Human Services Commission
    1100 W 49TH ST, AUSTIN, TX

    Job Description

    Management Analyst V Compliance and Quality Control Division (CQC). The position reports to the Director of Contract Monitoring. The successful candidate performs highly advanced (senior-level) policy analysis work. Work involves overseeing and implementing organizational and operational studies and evaluations relating to contract monitoring/management activities across the HHS system; assessing existing systems, processes, and procedures; overseeing process improvement and work simplification studies; and making recommendations for oversight and performance standards to improve consistency, accountability, and effectiveness of agency procurement and contract management functions.

    May supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

    Essential Job Functions:
    Provides senior level managerial, operational, contract management, and policy work for the Health and Human Services CQC division. Oversees, plans, and directs organizational studies of highly complex issues and work problems relating to procurement and contract management. Applies process improvement methodologies to identify systemic issues that impede operational efficiency. Evaluates alternatives and develops proposals that strengthen CQC's strategic oversight of procurement and contract management functions. (40%)

    Assesses existing systems, processes, and procedures; oversees work simplification studies; and makes recommendations for oversight and performance standards to improve consistency, accountability, and effectiveness of procurement and contract management functions. Reviews and evaluates new or improved business and management practices for application to system-wide contract management operations. Develops organizational change strategies and plans. (40%)

    Engages in cross-functional coordination throughout the HHS system. Participates in, leads, and/or oversees workgroups and special projects that enhance processes and systems that support CQC's oversight of procurement and contract management functions at HHS. Identifies relevant stakeholders and monitors progress of the workgroup or project. Develops executive briefing documents, issue papers, and memoranda. (20%)

    Knowledge Skills Abilities:
    Knowledge of project management principles and practices
    Knowledge of work simplification methods
    Knowledge of methods and procedures analysis techniques
    Knowledge of business process improvement methodologies
    Knowledge of organizational development and management practices
    Knowledge of process design, monitoring, and evaluation techniques

    Skill in and evaluating complex processes, systems, policies, and issues
    Skill in evaluating statute, rule, policies, and procedures
    Skill in mapping business processes
    Skill in cross-functional coordination and problem solving
    Skill in effectively communicating complex information clearly and concisely, both orally and in writing, to diverse audiences
    Skill in the use of a computer and applicable software

    Ability to work using independent judgment
    Ability to think strategically to evaluate problems and develop solutions
    Ability to develop and interpret policies and procedures
    Ability to work with and on teams to support critical business functions
    Ability to work with management and external and internal customers
    Ability to address issues/concerns in a professional manner
    Ability to exercise sound judgment in making critical decisions
    Ability to perform detailed work accurately and in accordance with standards
    Ability to meet deadlines and work on projects with changing priorities

    Registration or Licensure Requirements:

    Initial Selection Criteria:
    Professional experience in policy analysis work. Graduation from an accredited four-year college or university. Additional related work experience may substitute for the required education on a year for year basis.
    Progressively responsible professional experience in the areas of policy analysis, process improvement, organizational development, or procurement/contract management. State of Texas agency experience preferred. Knowledge of HHSC agencies and programs preferred.

    Additional Information:
    Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at

    MOS Code:

    HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

    I-9 Form - Click here to download the I-9 form.

    In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

    Posting ID: 556640787Posted: 2020-05-21