Electrical Engineer I

    Honeywell
    West chester, OH
    Full-time, Part-time
    Similar jobs pay $9.94 - $16.21

    Job Description

    Join a team recognized for leadership, innovation and diversity

    Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk with a specific focus on PLC-controlled machines and subsystems. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will build internal relationships to expedite complicated cases. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop Technical Support processes. You will ensure proper documenting and recording of all activity and communication. You will address systemic coordination issues.

    Key Responsibilities
    • Be part of a team that is solving complex technical problems for the customer
    • Learn to apply highest standards of customer support
    • Build business acumen while learning to address customer's technical needs
    YOU MUST HAVE
    • Bachelor's Degree in Engineering (or related 2-year degree and 3-5 years of experience)
    • Experience with PLCs
    • Advanced level troubleshooting skills
    WE VALUE
    • Customer facing experience
    • Experience in the industry is preferred
    • Mentor/Educate younger engineers
    • Ability to focus on relevant information and identify and execute on key details
    • Capability to apply broad knowledge of one professional discipline or advanced knowledge of specific
      technical/operational practices
    • Ambitious and able to work with little supervision by consistently taking the initiative to get things done
    • Capability to update, modify, and perfect working methods in your role by following defined procedures
    • Interest and skill to collaborate with engineering functional teams
    • Ability to consistently make and execute timely decisions even in the face of complexity
    • Dexterity to evaluate, recommend, and implement technical solutions based on standard or accepted technical practices
    • Ability to quickly analyze, incorporate, and apply new information and concepts
    • Experience programming and installing Allen-Bradley PLCs, Siemens PLCs, Panel View (HMI), and/or Lenze PLCs
    • Experience with SQL, creating queries, and data analysis
    • Excellent interpersonal and verbal & written communication skills
    • Strong continuous improvement mindset, strong leadership impact
    • Experience with Salesforce.com and SharePoint
    • Demonstrated experience with Knowledge Management & Call Center Management
    • Good administration skills
    • Some experience with a variety of the businesses product programming language
    Additional Information
    • JOB ID: HRD91595
    • Category: Engineering
    • Location: 10045 International Blvd,West Chester,Ohio,45246,United States
    • Exempt
    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

    Posting ID: 556643284Posted: 2020-05-21