District Manager

    First Cash Financial Services, Inc.
    Fort worth, TX
    Similar jobs pay $16.17 - $33.50

    Job Description

    Position Summary:

    This position is responsible for developing and coaching a team of Store Managers/Supervisors who can
    successfully execute all company initiatives while ensuring that all financial results meet or exceed plan. It is
    the responsibility of the District Manager to facilitate communication from the Regional Director to the Store
    Managers/Supervisors and vice versa. The District Manager will make certain that all messages across the
    District remain consistent. This position will champion and facilitate the execution of all new company

    General Duties and Responsibilities:

    (This is a representative list of the general duties the position may be asked to perform and is not all‐inclusive.)
    • Directly supervises ten to thirteen Store Managers/Supervisors and coaches them to proactively
    motivate and effectively manage and support their teams.
    • Actively develops business partner relationships with the Regional Director, HR Director and Manager
    and Corporate Office (FSC) personnel.
    • Develops and Builds Leadership Talent throughout the District by partnering with HR and Learning &
    Development to provide opportunities for high level performers
    • Recruits proactively from outside the company in order to improve the overall talent level within the
    District and/or district.
    • Ensures proper and effective execution of new company initiatives and policies.
    • Reviews District and store performance reports and discusses trends or issues with Store
    Managers/Supervisors and coaches them to correct these issues or to take advantage of opportunities.
    • Ensures good financial results and profitability through execution of the fundamentals of customer
    service and operations.
    • Spends 80% of the time visiting stores. During these visits, the District Manager will balance monitoring
    of store performance and compliance with coaching shop personnel on development opportunities.
    • Focuses on key competitors and growth opportunities within the District and communicates findings to
    the Regional Director. This includes possible store start‐ups and acquisitions.
    • Collects and offers feedback on current programs and communicates identified best practices within
    the District to the Regional Director.
    • Responds to distinctive features of local Districts to achieve the best results.
    • Empowers the Store Managers/Supervisors to be decision makers while staying consistent with
    company/district strategies and/or policies.
    • Controls the District talent level and moves coworkers around to improve performance or respond to
    sudden needs.
    • Builds good will and relationships within the communities in which we operate.

    Minimum Qualifications:

    • College Degree or Equivalent Experience
    • Minimum of 5‐7 years of management experience, preferably in a multi‐unit environment
    • Ability to multi‐task and prioritize
    • Ability to read and analyze financial reports
    • Desire and ability to coach and develop others
    • Experience in leading from a distance
    • Detail oriented
    • Excellent interpersonal, listening, verbal and written communication skills
    • Strong computer skills including Microsoft Office, Word, Outlook and Excel

    Keys to Effectiveness:

    Ability to Evaluate Talent. It is essential that the District is staffed with great people at all levels.
    Strong bench strength is a must. The District Manager is responsible for evaluating the District team for
    successors at each level. Team members that are high performers must be recognized and given
    opportunities; weak performers must be discussed with HR and addressed appropriately. Strong
    recruiting and hiring skills is a trait that will ensure the effectiveness of a District Manager.
    Results and Business Focused. To be effective, the District Manager must exhibit strong business
    acumen in order to properly identify factors influencing performance. The District Manager must
    provide a solution and an action plan that will positively affect performance.
    Coaching Skills are Imperative. Developing a strong team requires that the District Manager use strong
    coaching skills to teach and develop the team of Store Managers/Supervisors. Coaching skills should be
    used to encourage and grow the behavior and skills that make a Store Manager/Supervisor successful
    as well as correcting those behaviors that lessen a Store Manager's/Supervisor's effectiveness.
    Strong Relationship Building Skills. The relationships that a District Manager builds contribute greatly
    to the District's success. The District Manager must build relationships with those within the district as
    well as those outside the district. Effective District Managers provide links to people that can fix a
    problem immediately. Each department within the FSC should be seen as a partner in building the
    success of the District. In some instances the District Manager may need to influence without authority
    and the existing relationship will determine the success of that influence.
    Good Judgment and Sound Decision Making Skills. District Managers deal with any number of difficult
    situations on a daily basis, ranging from personnel issues to problems with facility maintenance to
    customer complaints. In most of these situations, a decision must be made quickly. Even though the
    decision is made in a short timeframe, it must always comply with company strategy while meeting the
    needs of the store/customer/coworker.

    Posting ID: 556734540Posted: 2020-05-22