This position is responsible for developing and coaching a team of Store Managers/Supervisors who can
successfully execute all company initiatives while ensuring that all financial results meet or exceed plan. It is
the responsibility of the District Manager to facilitate communication from the Regional Director to the Store
Managers/Supervisors and vice versa. The District Manager will make certain that all messages across the
District remain consistent. This position will champion and facilitate the execution of all new company
General Duties and Responsibilities:
(This is a representative list of the general duties the position may be asked to perform and is not all‐inclusive.)
• Directly supervises ten to thirteen Store Managers/Supervisors and coaches them to proactively
motivate and effectively manage and support their teams.
• Actively develops business partner relationships with the Regional Director, HR Director and Manager
and Corporate Office (FSC) personnel.
• Develops and Builds Leadership Talent throughout the District by partnering with HR and Learning &
Development to provide opportunities for high level performers
• Recruits proactively from outside the company in order to improve the overall talent level within the
District and/or district.
• Ensures proper and effective execution of new company initiatives and policies.
• Reviews District and store performance reports and discusses trends or issues with Store
Managers/Supervisors and coaches them to correct these issues or to take advantage of opportunities.
• Ensures good financial results and profitability through execution of the fundamentals of customer
service and operations.
• Spends 80% of the time visiting stores. During these visits, the District Manager will balance monitoring
of store performance and compliance with coaching shop personnel on development opportunities.
• Focuses on key competitors and growth opportunities within the District and communicates findings to
the Regional Director. This includes possible store start‐ups and acquisitions.
• Collects and offers feedback on current programs and communicates identified best practices within
the District to the Regional Director.
• Responds to distinctive features of local Districts to achieve the best results.
• Empowers the Store Managers/Supervisors to be decision makers while staying consistent with
company/district strategies and/or policies.
• Controls the District talent level and moves coworkers around to improve performance or respond to
• Builds good will and relationships within the communities in which we operate.
• College Degree or Equivalent Experience
• Minimum of 5‐7 years of management experience, preferably in a multi‐unit environment
• Ability to multi‐task and prioritize
• Ability to read and analyze financial reports
• Desire and ability to coach and develop others
• Experience in leading from a distance
• Detail oriented
• Excellent interpersonal, listening, verbal and written communication skills
• Strong computer skills including Microsoft Office, Word, Outlook and Excel
Keys to Effectiveness:
• Ability to Evaluate Talent. It is essential that the District is staffed with great people at all levels.
Strong bench strength is a must. The District Manager is responsible for evaluating the District team for
successors at each level. Team members that are high performers must be recognized and given
opportunities; weak performers must be discussed with HR and addressed appropriately. Strong
recruiting and hiring skills is a trait that will ensure the effectiveness of a District Manager.
• Results and Business Focused. To be effective, the District Manager must exhibit strong business
acumen in order to properly identify factors influencing performance. The District Manager must
provide a solution and an action plan that will positively affect performance.
• Coaching Skills are Imperative. Developing a strong team requires that the District Manager use strong
coaching skills to teach and develop the team of Store Managers/Supervisors. Coaching skills should be
used to encourage and grow the behavior and skills that make a Store Manager/Supervisor successful
as well as correcting those behaviors that lessen a Store Manager's/Supervisor's effectiveness.
• Strong Relationship Building Skills. The relationships that a District Manager builds contribute greatly
to the District's success. The District Manager must build relationships with those within the district as
well as those outside the district. Effective District Managers provide links to people that can fix a
problem immediately. Each department within the FSC should be seen as a partner in building the
success of the District. In some instances the District Manager may need to influence without authority
and the existing relationship will determine the success of that influence.
• Good Judgment and Sound Decision Making Skills. District Managers deal with any number of difficult
situations on a daily basis, ranging from personnel issues to problems with facility maintenance to
customer complaints. In most of these situations, a decision must be made quickly. Even though the
decision is made in a short timeframe, it must always comply with company strategy while meeting the
needs of the store/customer/coworker.
Posting ID: 556734540Posted: 2020-05-22