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    Sales Associate

    Individually Owned and Operated Ace Hardware Store
    4440 Central Ave, Gasport, NY 14067
    Full-time, Part-time
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    Job Description

    Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.  The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.  Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
    		               
    About Spalding Hardware Co. Inc.
    
    As your local Ace Hardware, we at Spalding Hardware pride ourselves on offering you superior service and selection. You are sure to find what you need to finish any project in one of our many departments. Not sure what you need? Just ask one of our helpful hardware associates. Our knowledgeable staff would be happy to offer tips so that you can get your work done in no time. We love to help you get your weekend back!
    
    General Summary
    The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. 
    
    Essential Duties & Responsibilities
    Include the following. Other duties may be assigned.
    
    Customer Service:
    •	Provide a positive representation of [EMPLOYER].
    •	Proactively assist customers in solving problems.
    •	Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
    •	Possess a friendly outgoing demeanor; work well with customers as well as associates.
    •	Ensure all pages and calls are answered promptly, courteously and effectively.
    •	Forward any customer complaint that cannot be handled to a member of management.
    •	Possess strong product knowledge and knowledge of store layout and location of products.
    •	Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
    
    Store Operations
    •	Assist in creating a positive, professional and safe work environment.
    •	Assist with receiving, checking in and stocking of merchandise throughout the store.
    •	Assist with maintaining back stock levels.
    •	Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
    •	Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
    •	Assist with merchandise resets through the store.
    •	Provide assistance to Department Specialists, i.e. price changes, special orders.
    •	Ensure signage is current throughout the store.
    •	Operate forklift with proper training.
    •	Communicate any Store Support Center issue to General Manager for follow up.
    •	Communicate any merchandising, cost control or sales idea to General Manager.
    •	Participate in store meetings.
    •	Be professional in appearance and actions.
    •	Perform all other duties as assigned.
    
    Other Essential Requirements
    [INSERT OTHER REQUIREMENTS]
    
    Education/Training
    High School or GED equivalent.
    
    Experience
    Formal retail experience preferred.
    
    Physical Demands
    Standing, walking, lifting (up to 50lbs) and climbing.
    

    Requirements

    Spalding Hardware is seeking a full-time sales associate (40 hours weekly).
    Shifts will vary; ideal candidate would be available nights and weekends. No experience is necessary.
    Tasks will include assisting customers on the sales floor, loading product in the lumberyard (including concrete, lumber, plywood, and more), stocking shelves, unloading orders, janitorial duties, and more, as assigned.
    Ideal candidate should be friendly, personable, and self-motivated. Must be dependable, with a strong work ethic and reliable transportation.  Must be able to work with others as a team, and possess a positive, "can-do” attitude. 
    Must be 18 years or older. 
    Must be able to lift at least 80 lbs. repeatedly.
    Must have a clean driving record.
    

    Additional Info

    Posting ID: 557597980Posted: 2020-10-24