Patient Access Supervisor - San Francisco, CA (871973)

    UnitedHealth Group Inc.
    San francisco, CA
    Full-time

    Job Description

    Position Description

    Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

    Primary Responsibilities:
    • Demonstrate Leadership and Analytical Thinking capability
    • Organizes workflow to ensure accurate and timely team performance
    • Supervises the work schedule, ensuring adequate and appropriate coverage of all positions at all times
    • Selects, and delegates training and orientation of new staff; assigns staff responsibilities, and evaluates performance
    • Counsels employees on problem areas of registration and performance
    • Works with staff to develop personal development plans, identify areas for improvement, and improve performance
    • Performs interviews, performance appraisals, provides coaching and feedback to staff adhering to the policies and procedures of the admitting department
    • Provides input for, and ensures staff compliance with, established organizational policies, objectives, safety, environmental and infection control standards
    • Possesses knowledge and ability to leverage technology, optimize the utilization of internal resources and improve the quality of work and information flows
    • Participates in administrative staff meetings and attends other meetings as assigned. Attends, and sometimes leads departmental meetings and contributes with suggestions, ideas and methods to improve quality of department / hospital operations
    • Reviews operational reports, identifies opportunities and problems and makes recommendations for improving customer service, patient throughput and process flow
    • Generates enthusiasm and commitment among Saint Francis Memorial Hospital & St. Mary's Medical Center employees; fosters and reinforces tan based results
    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:
    • High School Diploma / GED
    • 2+ years of healthcare related experience in registration
    • Basic MS Outlook, Word and Excel experience
    • Knowledgeable of healthcare computer software i.e. imaging, billing, and reporting
    • Ability to work a flexible shift and weekends
    Preferred Qualifications:
    • Union experience
    • 2 year of supervisor / leadership experience in an acute care hospital setting
    Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

    Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    Keywords: Hospital Admitting, Revenue Cycle, San Francisco, CA, California

    Posting ID: 558253684Posted: 2020-05-21