Service Technician II

    G4S
    San diego, CA
    Full-time
    Similar jobs pay $11.00 - $16.60

    Job Description

    Job Introduction:

    G4S Secure Integration is looking for a successful Technician thatwill be responsible for service calls including but not limited to: hardware and software repair and maintenance of warranty and extended warranty projects.

    Role Responsibility:
    • Self performs and manages all service calls of intrusion detection, access control, and video management and data communication systems.
    • Troubleshooting of head-end computer systems, field hardware, field devices and sensors, and communication infrastructure including fiber optic cables.
    • Completes service status reports and other documentation as required.
    • Organizes and coordinates service calls and preventive maintenance with Clients to discuss service activities, changes, and developments with the customer and site personnel.
    • Software/firmware maintenance: new releases or updates of hardware, software, technical and alert bulletins released by the access control manufacturer shall be applied to the system.
    • Occasional assistance with installation projects when service call volume is low.
    • Other duties as assigned by supervisor.
    The Ideal Candidate:
    • 4 years of field experience
    • Extensive knowledge of electronics, computer programming, site service, and installation experience
    • Experience with the following or similar systems: Software House, Nice Systems, Genetec, AMAG, Lenel, Honeywell, and Hirsch Electronics.
    • Must have a valid driver's license and be able to pass drug screening.
    About the Company:

    G4S brings your systems together. We design, build and maintain stand-alone and integrated security systems. A trusted partner to customers and suppliers, G4S takes great pride in delivering outstanding expertise and superior service.

    We have the ability to provide full turnkey services: taking a customer's requirements, developing the concept, designing the network, selecting the product that best fits the requirements, and completing the installation.

    Why Work for G4S?
    • Competitive Salary
    • Medical, Dental, Vision, and Disability Plans
    • Life Insurance
    • Flexible Spending Accounts
    • Employee Assistance Program
    • 401(k) match
    • Paid Time Off & Paid Holidays
    • Employee referral program
    • Tuition Reimbursement
    • Professional Certification Reimbursement
    Equal Opportunity Employer/Minorities/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

    VEVRAA Federal Contractor

    Posting ID: 558253956Posted: 2020-05-21