Compliance Manager

    Minneapolis, MN

    Job Description

    Job Introduction:

    Hiring Now!


    The world's leading private security organization, G4S, has an immediate job opportunity for a Compliance Manager. As a Compliance Manager, you will be dedicated to the client account and is responsible for monitoring site training efforts for the client and state mandated standard training requirements. This position will support the construction, delivery and tracking of training deliverables. Additionally, they will plan, schedule, coordinate, and present learning and development opportunities in support of onboarding and ongoing development. The Compliance Manager will serve as the primary contact for all billable employee scheduling services for applicable officers. This position is responsible for the communication, dispatching and/or scheduling of various levels of the field security personnel/ changes.

    The Compliance Manager is responsible for the management and administration of the Training and Qualification program and must be certified and qualified in all job responsibilities listed for the Security Officer roles personnel will be trained in. This position will maintain training records for every Security Officer, which includes documentation and record keeping of pass/fail results related to Individual Training Records (IQR), on-the-job training checklists, written exams, scenario-based drills, remedial training sessions, etc. The Compliance Manager will also organize and maintain training materials, which include the instructional media and handouts, and comply with all initial as well as ongoing and annual recertification efforts

    G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

    As a full time employee of G4S, you will be entitled to the following benefits:
    • Major Medical, Dental and Vision
    • Paid vacation
    • 401K
    • Opportunities for additional training to aid in your professional development
    As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

    Further, as a current employee you will be eligible to participate in large group rates for the following benefits:
    • Critical Illness
    • Accident Insurance
    • Whole Life Insurance
    • Individual Short-Term Disability
    • Pre-Paid Legal Services
    • Identity Theft Services
    • Pet Insurance
    In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!
    • RxCut Pharmacy Discount Program
    • Doctor on Demand
    • Qualsight LASIK Savings
    • Perks at Work: G4S Employee Discount Program
    • Alliant Credit Union
    • Purchasing Power
    • Active & Fit: G4S Fitness Center Membership
    • FinFit: Financial Wellness Program
    • DailyPay: Access your pay when you need it
    G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


    Role Responsibility:

    Specific Duties and Essential Functions
    • Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
    • Scrutinize all documents, policies and practices to ensure conformance and compliance to client requirements
    • Assist in the monitoring of compliance systems to ensure their effectiveness
    • Use analysis to determine the effectiveness of implemented requirements for training programs
    • Review post orders and make recommendations to corporate security when updates should be considered; review daily log reports and provides pass downs as required; responsible for officers meeting company standards pertaining to quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all company policies and procedures including worldwide business standards
    • General Human Resources management; including selection and placement, quarterly performance reviews, attendance management, conflict resolution; scheduling, and payroll, maintain a current copy of the contractor's organizational chart of individuals involved in the contract
    • Review alarm system open/close reports, compile exception reports and forward to appropriate security manager/operations manager for review
    • Provide monthly report to the facilities and corporate security organizations detailing all pertinent activities that have occurred in the previous month concerning any security and safety issues; when necessary, develop corrective action plans and report progress to the client for guard performance deficiencies
    • Administer G4S Safety Program; semi-annually review and revise the security Emergency Response plan
    • Organize, schedule, coordinate, and monitor training activities
    • Meet with the Client's Facility Security Manager on a weekly basis to discuss officer performance, training and operational issues
    • Serve as the focal point for the development, implementation, and updating of all guard training materials and programs
    • Participate in the formulation of training policies, the identification of training needs, priorities, and the evaluation of training activities
    • Administer the training for all security personnel and oversee all security training conducted by other qualified individuals
    • Ensure the quality of the training program is maintained by proactively addressing issues and identifying and resolving training needs
    • Administer (trains others, updates, and makes suggestions to improve) the training program; develop new portions of the training program as business needs change
    • Develop, administer, and track scenario-based drills, which are used for ongoing/refresher training
    • Develop and provide metrics for the training program to include the number of scenario-based drills conducted on Security Officers each month, including the pass/fail results
    • Ensure that all applicable procedures are current and that Security Officers have been instructed on said procedures
    • Ensure that all newly hired Security Officers have been properly trained and that associated training documents (exams, IQRs, and OJT sheets) are completed with satisfactory results before a Trainee is permitted to stand post
    • Oversee maintenance of schedules in Labor scheduling System
    • Proactively communicate with operation team members and ensure proper scheduling posts, shifts and scheduled times
    • Ensure master schedules are created and maintained in ls system
    • Work with field office management to address any overrides/ errors that need to be addressed
    The Ideal Candidate:

    Education, Licenses and Certifications Required
    • Must possess a high school diploma or equivalent
    • Ability to obtain and maintain all necessary state or federal licensing requirements
    • Must possess a current and valid driver's license
    Type and Length of Specific Experience Required
    • Must possess a minimum of four (4) years of experience in compliance management, security, law enforcement, or military
    • Work history to include demonstrated knowledge of security and safety inspections and electronic security systems
    Skills Required
    • Proficient computer skills including Microsoft Office
    • Effective oral and written communication skills
    • Active listening skills
    • Ability to assess and evaluate situations effectively
    • Ability to identify critical issues quickly and accurately
    • Attention to detail
    • Must be at least 18 years old or the minimum age required by the state, if higher
    • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
    • Must posses strong administrative, communication and supervisory skills
    • Must be present at all major events to supervise the security services of their personnel
    • Subject to a drug screen to the extent permitted by law
    • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
    Physical Requirements and Environment

    Environment: Office and outside field work in extreme temperatures is expected

    Major activity: Working on PC while sitting; telephone use, walking outside, standing long periods of time

    Physical efforts to carry out job duties: Standing, walking, bending, and limited stretching and reaching.

    About the Company:

    EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

    G4S is an Equal Opportunity/Affirmative Action Employer
    and an Alcohol- and Drug-Free Workplace

    G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

    To receive an update on your application status, please contact our local office by following this link:

    Posting ID: 558254305Posted: 2020-05-21