Commercial Sales Associate

    AutoZone, Inc.

    Job Description

    Position Summary

    The Commercial Specialist (CS) ensures maximum productivity, drives commercial sales, controls expenses, shrink, and remains compliant with company procedures in accordance to AutoZone's expectations. A Commercial Specialist exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge every day.

    Position Responsibilities
    • Assists commercial accounts with selecting merchandise
    • Assumes responsibility for the commercial department in the Commercial Sales Manager's absence
    • Maintains a safe working environment and ensures AutoZoners are implementing those practices
    • Maintains billing records for commercial accounts
    • Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised
    • Follows established cash handling duties, including but not limited to deposits, collecting on accounts, and lane accountability
    • Develop new accounts through face to face and telephone contact with potential customers
    • Complies with safe driving rules and procedures and ensures commercial products are delivered on time and in excellent condition
    • Ensure appropriate delivery documentation is generated for each delivery
    • Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues
    • Ensures all battery consignment programs are stocked and inventoried each week per policy
    • Follows proper accident procedures
    • Processes returns and reconciles accounts
    Position Requirements
    • High School Diploma or equivalent
    • Basic knowledge of automotive parts is required
    • Excellent communication and decision making skills
    • Ability to lift, load, and deliver merchandise
    • Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
    Posting ID: 558255844Posted: 2020-05-21