Cub Foods - Part-Time - Cashier - Cottage Grove

    Cub Foods, Inc
    Cottage grove, MN
    Part-time
    Similar jobs pay $9.65 - $11.02

    Job Description

    POSITION TITLE: Cashier

    ACCOUNTABLE TO: Customer Service Manager

    PRIMARY OBJECTIVE

    To perform customer checkout transactions as required for daily sales and to ensure a positive shopping experience for customers.

    NATURE AND SCOPE

    Primary emphasis in this position is on following front end checkout procedures in all transactions, maintaining positive customer relations and expedient processing of all orders. The position requires on-going customer interaction, providing prompt, courteous and accurate service. This position requires on going social skills/verbal interaction, register/scanner operation, reading, light lifting, and standing. Position functions and work hours may vary according to business needs. Daily assignments and work direction is provided by the Customer Service Manager or person in charge.

    ESSENTIAL POSITION FUNCTIONS

    1. Assist customers and ensure proper service levels and courtesy from all associates

    Greet and thank customers

    Answer or refer questions and respond to customer requests as needed

    Bring customers to location of item

    Perform price checks

    Respond to customer assistance needs/calls promptly

    Direct customer problems to management as appropriate

    Monitor and ensure prompt, courteous, and accurate customer relations

    Functional Requirements

    Frequent: Physical - lifting/carrying up to 50 lbs., equipment operation (scanner, register, check approval machine, coupon machine, intercom), reaching, standing and turning

    Mental - judgment/decision making, social skills/verbal interaction, memorization, reading, writing and math

    Occasional: Physical - lifting/carrying over 50 lbs., equipment operation

    (calculator) squatting, stooping/bending and walking

    2. Perform product scanning and processing of customer order in an accurate, efficient and prompt manner

    Ensure minimal waiting time to each customer

    Account for all products in and under the cart before beginning customer order.

    Ask for coupons before beginning an order and codes coupons accurately

    Scan each item so it is properly identified by the register system

    Obtain prices for items not identified by the register system and completes scan error forms for discrepancies

    Has working knowledge of most frequent product codes and new items

    Use care in handling of products

    Utilize proper etiquette for intercom calls

    Follow policy and procedures when handling tobacco, alcohol and lottery transactions

    Functional Requirements

    Frequent: Physical - lifting/carrying to 50 lbs., equipment operation (scanner, register, check approval machine, coupon machine, intercom), reaching and standing, turning

    Mental - judgment/decision making, social skills/verbal interaction,

    memorization, reading, writing, math

    Occasional: Physical - lifting/carrying over 50 lbs., equipment operation (calculator),

    squatting, stooping/bending, walking

    3. Ensure properly handling of all forms of tender and coupons

    Count and enter cash into register system

    Enter credit and debit card transactions into register system

    Enter electronic transactions (food stamps) into the register system

    Verify information on check, enter and appropriately utilize check verification system and tender check into register system

    Ensure coupons are valid, enter to correct department

    Maintain clean, neat and organized till and work area

    Functional Requirements

    Frequent: Physical - equipment operation (register, check verification machine, coupon machine), standing and turning

    Mental - judgment/decision making, social skills/verbal interaction, memorization, reading, writing and math

    Occasional: Physical - equipment operation (calculator)

    4. Ensure accurate handling of all voids, returns, refunds and exchanges

    Follow store return, refund and exchange policies

    Complete refund forms and record on register log

    Handle transaction in a courteous and efficient manner

    Call for shop back of perishable product as required

    Functional Requirements

    Frequent: Physical - equipment operation (register, check verification machine, coupon machine), standing and turning

    Mental - judgment/decision making, social skills/verbal interaction, memorization, reading, writing and math

    Occasional: Physical - equipment operation (calculator)

    5. Follow front end safety and security procedures

    Use appropriate scanning techniques and ergonomic methods

    Know and understand store emergency procedures

    Apply security tape as needed for proof of purchase

    Notify appropriate personnel in case of theft or shoplifting

    Functional Requirements

    Frequent: Mental - judgment/decision making

    Occasional: Mental - memorization, social skills/verbal interaction

    6. Assist with front end maintenance and cleaning

    Clear floor and carts, cleans and stocks registers, fills bag stations, assembles tote boxes, performs shop back

    Straighten and fill product at check stands as directed

    Functional Requirements

    Frequent: Physical - lifting/carrying to 50 lbs., pushing/pulling to 10 force pounds, equipment operation (shopping cart, flat bed), squatting, stooping and bending

    Mental - judgment/decision making and memorization

    7. Follow all store and department policies and procedures

    Functional Requirements

    Frequent: Mental - judgment/decision making, social skills/verbal interaction,

    memorization, reading and writing

    8. Perform other duties as assigned or delegated

    My Cub. My Way.

    We provide our customers the best grocery experience period by personalizing our customers' evolving needs with innovation, convenience and by supporting the communities we serve through delivering quality, variety and fresh groceries.

    At Cub, employment is built on a foundation of diversity and inclusion that enhances and enables our associates' career development through education and training. We pride ourselves in having a strong team of passionate employees who provide exceptional service. Every employee has the opportunity to make a difference in the lives of our customers.

    We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

    Posting ID: 558406897Posted: 2020-05-22