Appeals Officer (Appeals Officer)

    Department Of The Treasury
    Phoenix, AZ
    Full-time, Part-time

    Job Description

    WHAT DOES AN APPEALS OFFICER DO? As an Appeals Officer you provide the final administrative opportunity for taxpayers to resolve tax disputes without litigation by applying the hazards of litigation and using a Quasi-Judicial approach. A fair, impartial administration of the tax laws contributes significantly to taxpayer cooperation and voluntary compliance. Additionally, at this level, the Appeals Officer is responsible for working with the most highly skilled and technically proficient Appeals and IRS Compliance employees, as well as external taxpayers and representatives.

    As a Appeals Officer, you will:
    • Interact with taxpayers and representatives to determine and meet customer expectations. Hold conferences and negotiate issues to resolve tax disputes involving individual and small and large entities. Prepare and update work plans to insure the progression of the case. Works with stakeholders and team members to identify and remove barriers to completion of cases. In addition may serve as a team member on Appeals largest cases.
    • Exercise the overall responsibility for arriving at the final disposition of the work unit from the Government's perspective and to approve the final settlement in accordance with delegated authority.
    • Provide effective assistance as a mediator to resolve tax disputes between the IRS and the taxpayer.
    • Conduct extensive research to determine and apply the law to the facts presented.
    • Analyze case files, supporting documents and other information that relate to tax liability.
    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at

    Travel Required

    Occasional travel - 1 to 5 Travel nights per month.

    Supervisory status


    Promotion Potential

  • Job family (Series)

    0930 Hearings And Appeals
  • Requirements
    Help Requirements Conditions of Employment
    • Refer to Other Information
    • Click 'Print Preview' to review the entire announcement before applying.
    • Must be a U.S. Citizen or National.
    • IRS Employees with Career or Career Conditional Appointments.


    You must meet the following requirements by the closing date of this announcement.

    GS-13 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Applying professional accounting principles, theory, and practices to analyze and interpret accounting books, records, or systems specifically to determine effect on tax liabilities or financial statements; Preparing, examining, interpreting and analyzing financial statements; Using accounting or legal knowledge of tax implications to make financial or business decisions; Recognizing and assessing the complexity of accounting or legal issues; Conducting Legal research; Applying legal principles, theories and practices to analyze and interpret legal issues specifically to determine effect on tax liabilities or financial statements; Interpreting the law in situations where there are uncertainties or conflicts in statutes, regulations, case law, or other guidance to determine and apply the appropriate intent of the law in tax situations; and Applying knowledge of litigation procedures and making judgments involving matters of law particularly as they relate to resolving tax disputes. Accounting topics include: stockholder equity, income recognition and other special reporting topics; financial characteristics of business entities; journal and ledger entries; present value application; inventory valuation; investments and revenue recognition, auditing standards and generally accepted accounting principles associated with asset and liability measurement and their related effect on net income.

    - The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
    - To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    In addition to the above requirements, you must meet the following, if applicable:

    You must have been at the GS-12 level for 52 weeks (time-in-grade requirement).


  • Posting ID: 558409415Posted: 2020-05-22

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