Appeals Officer

    Department Of The Treasury
    Farmers branch, TX
    Full-time, Part-time

    Job Description

    WHAT DOES AN APPEALS OFFICER DO? As an Appeals Officer you provide the final administrative opportunity for taxpayers to resolve tax disputes without litigation by applying the hazards of litigation and using a Quasi-Judicial approach. A fair, impartial administration of the tax laws contributes significantly to taxpayer cooperation and voluntary compliance. Additionally, at this level, the Appeals Officer is responsible for working with the most highly skilled and technically proficient Appeals and IRS Compliance employees, as well as external taxpayers and representatives.

    As a Appeals Officer, you will:
    • Interact with taxpayers and representatives to determine and meet customer expectations. Hold conferences and negotiate issues to resolve tax disputes. Prepare and update work plans to insure the progression of the case. Works with stakeholders to identify and remove barriers to completion of cases.
    • Exercise the overall responsibility for arriving at the final disposition of the work unit from the Government's perspective and to approve the final settlement in accordance with delegated authority.
    • Provide effective assistance to resolve tax disputes between the IRS and the taxpayer.
    • Conduct extensive research to determine and apply the law to the facts presented.
    • Analyze case files, supporting documents and other information that relate to tax liability.
    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at

    Travel Required

    Occasional travel - 1 to 5 Nights per Month

    Supervisory status


    Promotion Potential

    12 - Highest Achievable Grade: 12
  • Job family (Series)

    0930 Hearings And Appeals
  • Requirements
    Help Requirements Conditions of Employment
    • Refer to Other Information
    • Click 'Print Preview' to review the entire announcement before applying.
    • Must be a U.S. Citizen or National
    • IRS Employees with Career or Career Conditional Appointments


    You must meet the following requirements by the closing date of this announcement.

    GS-12-LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Interpreting the impact of tax law or accounting principles on individual or small business tax issues; Applying knowledge of current and past Internal Revenue Code and related laws, tax laws, court decisions, regulations, and congressional committee reports in order to negotiate with taxpayers and/or their representatives to determine tax liability and resolve tax disputes considering the hazards of litigation; Using knowledge of various taxes and rates (e.g. individuals, corporate, self-employment) to compute tax; Researching and applying tax related information from a variety of sources (for example, Internal Revenue Manual, Internal Revenue Code and Regulations, commercial databases, court and revenue rulings) to ensure adherence by reviewing policy, tax law, case law and/or precedents; Applying knowledge of various penalties (e.g. late filing or payment, estimated tax, negligence, accuracy-related, fraud); penalty transaction codes, current and prior penalty rates, and ability to determine the appropriate penalty and amount of penalty to be assessed.

    - The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
    - To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    In addition to the above requirements, you must meet the following, if applicable:

    You must have been at the GS-11 level for 52 weeks (time-in-grade requirement).


  • Posting ID: 558409510Posted: 2020-05-22