Agency: Children and Families
Working Title: SENIOR CLERK - 60022208
Posting Closing Date: 05/21/2020
Job Title: SENIOR CLERK - 60022208CLASS TITLE:
- Annual and Sick Leave Package
- Ten Paid Holidays
- Health, Dental, Disability, Life Insurance and Optional Supplemental Insurance
- Educational Benefits (tuition waiver)
- Contributory Retirement Plan
- Deferred Compensation plans offered
This is senior clerk work performing a variety of complex or technical administrative duties. We are seeking a highly motivated individual to work in the Adult Protective Services Division. This position provides support to a team of investigators and Supervisors in the Broward County area. Base salary is $828.19 + CAD of $48.80 bi-weekly.EXAMPLES OF WORK PERFORMED:
(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. Examples of work performed are not to be used for allocation purposes.)
Provides administrative support to the Investigators and Counselors. Meets the public as receptionist, in person and on the telephone. Maintains a current working knowledge of the Department of Children and Families and community resources in order to screen and route clients, and answer questions or complaints. Responsible for typing all correspondence, memorandums, reports, records and other related work from rough drafts, notes and oral instructions. (examples- court reports, petitions, and court orders) Reviews typed materials for accuracy, completeness, adequacy and for compliance with established standards and policies. Complies routine case correspondence as required and assists in tracking required documents for timely submission.
KNOWLEDGE, SKILLS AND ABILITIES:
- Receives and reads incoming mail, screens items which can be handled personally, forwards the rest to supervisor or subordinates together with necessary background material.
- Maintains control records on the incoming correspondence and action documents and follows up on work in process to ensure timely reply or action.
- Maintains alphabetical and chronological files and records of office correspondence, documents, reports and other materials.
- Acts as office receptionist.
- Assists in expediting the work of the office including such matters as shifting clerical subordinates to take care of fluctuating work loads.
- Assembles and summarizes information from files and documents in the office or other available sources for the supervisor's use on the basis of general instructions as to the nature of the information needed.
- Composes and signs routine correspondence of a nontechnical nature in supervisor's name.
- Keeps supervisor's calendar by scheduling appointments and conferences with or without prior clearance.
- Performs all clerical work related to a particular phase of the supervisor's program, maintaining all records, and composing correspondence relative to the program.
- Operates and/or utilizes a variety of standard business and office machines and equipment.
- Performs related work as required.
(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)
- Knowledge of standard business formats and styles for letters and business forms.
- Knowledge of office procedures.
- Knowledge of correct spelling, punctuation and grammar usage.
- Knowledge of basic arithmetic.
- Knowledge of basic filing practices.
- Knowledge of the techniques for handling telephone calls in a courteous and efficient manner.
- Skill in typing.
- Ability to transcribe dictation using notes or a dictating machine.
- Ability to organize files and other records.
- Ability to perform basic arithmetical calculations.
- Ability to use correct spelling, punctuation and grammar.
- Ability to type letters, memoranda and other standard business forms in correct format.
- Ability to operate general office equipment.
- Ability to handle telephone calls in a courteous and effective manner.
- Ability to plan, organize and coordinate work assignments.
- Ability to communicate effectively.
- Ability to establish and maintain effective working relationships with others.
- Two years of secretarial or clerical work experience; or
- Possession of a Certified Professional Secretary Certificate.
- College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required experience.
- Vocational/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required experience.
- A high school diploma or its equivalent can substitute for one year of the required work experience.
Pursuant to Chapter 295, Florida Statutes, applicants eligible for Veterans' Preference will receive preference in employment and are encouraged to apply. However, applicants claiming Veterans' Preference must attach supporting documentation with each application submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any others documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the closing date of the vacancy announcement. For information on the supporting documentation required, clickhere. Applicants may also fax their supporting documentation to People First at 1-888-403-2110.
If you experience problems applying online, please call the People First service center at (877) 562-7287
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.
Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS' PREFERENCE.
Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clickinghere. All documentation is due by the close of the vacancy announcement. Nearest Major Market:
Fort LauderdaleNearest Secondary Market: