Agency: Justice Administrative Commission
Working Title: PUBLIC DEFENDER'S OFFICE, 20TH CIRCUIT-COMMUNICATIONS ASSISTANT I - 21013289
Posting Closing Date: 06/21/2020
Law Offices of the Public Defender, 20th Judicial Circuit
To apply complete the online application process.
Are you looking for a rewarding role within an organization where you can earn competitive compensation and have access to a comprehensive benefits package? If you are, then the Law Offices of the Public Defender, 20th Judicial Circuit, may be the place for you. The agency is seeking qualified applicants for a Communications Assistant I position.
The agency strongly encourages applicants to submit a resume, as well as a cover letter detailing their interest in the position.
To learn more about the Law Offices of the Public Defender, 20th Judicial Circuit, visit:
To learn more about benefits offered to eligible employees, visit:
ESSENTIAL DUTIES AND RESPONSIBILITIES
The primary responsibility of the Communications Assistant I is to provide a combination of receptionist duties and related clerical functions to the agency and legal staff. Duties include, but are not limited to:
- Professionally administer all incoming calls.
- Ensure phone calls are responded to or redirected accordingly in a professional manner.
- Greet guests in a professional, friendly, hospitable manner.
- Perform a variety of clerical duties including but not limited to filing and data entry.
- Pickup and delivery of correspondence/files throughout the courthouse complex.
- Performs related work as required.
There are no supervisory responsibilities
To perform this job successfully, an individual must be professionally customer service driven and able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Communicate effectively and professionally with clients and staff
Use correct English grammar, spelling, and punctuation
Follow written and oral instructions and procedures
Data entry into information software program (IJIS)
Exhibit sound judgment and good listening skills
Handle matters with integrity and confidentiality
Use personal computer and general office equipment
Be extremely personable, organized, establish priorities, and meet deadlines
Maintain an effective filing system
Manage multiple assignments simultaneously including long- and short-range projects
Be flexible in work assignments and processes based upon need
Travel to various locations throughout the circuit if needed
Effectively utilize MS Office
Work with minimum supervision
Reflect a professional appearance and personality
EDUCATION and/or EXPERIENCE
Graduation from high school and one year customer experience. An equivalency diploma issued by a state department of education may be substituted for high school graduation. English fluency required. Bilingual ability preferred.
Ability to read, analyze and interpret general business periodicals, technical procedures, legal documents and governmental regulations. Ability to write business correspondence.
Basic computer skills are required including: keyboarding, use of PC's, printers, etc. Microsoft Office experience preferred.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must be able to evaluate problems, isolate key issues, research and develop alternative solutions.
While performing the duties of this job, the employee is regularly required to be mobile, speak and hear. The employee frequently is required to sit and reach. The employee is occasionally required to move around internal and external locations. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Valid Florida driver's license.
The noise level for this position is moderate.
Personal computers, printers, copiers, scanners, telephones, calculators.
This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at1-844-377-1888on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Nearest Major Market: