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    Seasonal Worker

    Thorntons
    515 W North Ave, Lombard, IL 60148
    Full-time, Part-time
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    Job Description

    The Seasonal Worker is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives.
    
    Essential Job Functions (RESPONSIBLE TO)
    •	Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management.
    •	Ring all sales as discussed in the operations procedures.
    •	Assure proper sale and accounting of money orders/lottery during shift.
    •	Accurately account for price overrides, store use of merchandise, voids, returns and waste.
    •	Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.
    •	Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
    •	Use suggestive selling techniques to suggest items to guests that complement their purchases, and asks our guests if they are a refreshing rewards member at the beginning of every transaction.
    •	Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies.
    •	Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).
    •	Clean the parking lot and grounds surrounding the store as needed.
    •	Advise store management of any maintenance or safety problems.
    •	Practices safe working habits that align with company safety rules
    •	Properly uses the Guest Service Department for guest service issues
    •	Stay familiar with all Thorntons policies applicable to the SW position as outlined on Thorntons Intranet.
    •	Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations
    •	Perform additional duties as assigned.
    •	Maintain PAR levels as outlined on PAR sheet per store expectations.
    

    Requirements

    •	Education
    	High School Diploma or GED
    
    •	Experience
    	All experience will be considered
    
    •	Knowledge/Skills
    	Ability to speak, read, understand, and write the English language.
    	Ability to perform accurate mathematical calculations
    	High energy and strong work ethic.
    	Excellent interpersonal skill.
    	Strong guest service skills.
    	Works well with others in a team environment
    	Sufficient visual acuity to check identification and process money orders.
            Ability to read and understand instructions for operation of electronic cash registers and other equipment.
    	Ability to read electronic fuel reports.
    
    •	Equipment/Special Expertise
    	N/A
    
    •	Other Considerations
    	Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
    	Properly records time on the TOTS systems and signs a time report verifying all hours worked
    	Understands that company funds are not available for personal use
    	

    Additional Info

    Posting ID: 558751637Posted: 2020-10-19