DUNKIN' Crew Member

    SMB Donuts, Inc.
    6317 Pearl Road, Parma Heights, OH 44130
    Full-time, Part-time
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    Job Description

    You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
    © 2019. SMB ALN Donuts INC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license. 
    Crew Members are responsible for delivering great guest experiences.
    Responsibilities Include:
    Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
    Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
    Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.
    -Must be able to fluently speak/read English
    -Capable of counting money and making change
    -Able to operate restaurant equipment (minimum age requirements may apply)
    -Must have reliable transportation
    -Must be able to lift 50 pounds
    -Must be able to stand 4 hrs without a break
    -Must be 16 years of age or older
    -Required Competencies
    Guest Focus - anticipate and understand guests' needs and exceed their expectations.
    Passion for Results - set compelling targets and deliver on commitments.
    Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.


    Additional Info

    Starting wage is $10.75 per hour!
    Posting ID: 558982081Posted: 2020-10-31