Store Manager- Bowling Green, KY Greenwood Mall

    Bowling Green, KY 42104
    Full-time, Part-time
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    Job Description

    The Store Manager reports to Regional Manager and ensures the uniform execution of the Division direction within their store.

    Essential Functions:

    Sales & Profit
    • Meeting or exceeding store sales and profit plans through the training, coaching & managing of the sales staff.
    • Provide training & communication of meeting or exceeding Service Excellence goals to sales staff.
    • Communication with Regional Manager and BSS merchants regarding merchandise issues and needs.
    • Merchandise consistently presented in store with Belk visual and merchandising standards.
    • Coordinate timely floor setup for all promotional and seasonal activity.
    • Ensure shrinkage control and Loss Prevention in store through the continual management of associates.
    • Proper execution of all existing systems and procedures, and ownership of new system implementations and processes.
    • Communicate & manage associates on price integrity in the store, including timely completion of permanent price changes.
    • Ensure that all price changes are communicated through the approved channels, and report all deviations to the Regional Manager/Price Manager
    • Ensure the ROCC the Dock process is being followed to ensure that merchandise is on the sales floor per the ROCC the Dock productivity standards
    Expense Planning & Management
    • Adhering to annual expense budgets for store to achieve profit goals.
    • Monitoring store payroll and non-payroll expenses to achieve annual expense % goals.
    • Taking timely action on expense budget variances.
    • Adequate staffing in all departments to meet customer service expectations.
    • Responsible for leading Workload Planning process.
    People Development
    • Conducting timely reviews and communicating development needs to team. Set goals and identify areas for improvement.
    • Recruiting, interviewing, selecting and retaining quality associates while ensuring all positions are filled in a timely manner.
    • Maintaining high store morale through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store.
    • Provide effective coaching in order to improve performance of all associates.
    • Communicate with associates on possible career paths and advancement opportunities.
    • Ensuring execution of Associate Engagement Surveys. Reviewing with store management team and Regional Manager. Ensure follow-up is completed to address issues and improve the overall associate engagement of the store. Conduct listening sessions on a regular basis.
    • Ensure HR guidelines are being met, such as hiring to the store matrix, maximizing Weekend Hours Utilization, and proactively completing associate turnover plans.
    Education / Experience Requirements:

    Position Contribution Level :

    Expert Level

    Minimum Education & Experience:
    • Four-year college degree or experience in retail management.
    • Proficient in computer business-related computer software (Microsoft Word, Excel, etc).
    • Excellent supervisory, analytical and reasoning skills.
    Preferred Education & Experience:

    Knowledge / Skills Requirements:

    Physical Requirements:
    • Ability to use computer keyboard, standard telephone and other related business equipment.
    • Must be able to lift up to 72 lbs at floor level and above shoulder height.
    • Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks.
    • Ability to stand for long periods of time.
    • Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
    • Ability to work at a safe and steady pace.
    Reporting Relationships:

    Supervisor :

    Regional Manager

    Supervises :

    All store management and their reports

    For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.



    Posting ID: 559415825Posted: 2020-07-14