Clerk III

    Iconma, L.L.C.
    Lewiston, ME 04240
    Full-time, Part-time
    Similar jobs pay $10.00 - $14.23

    Job Description

    Job Description

    Clerk III

    Location: Lewiston, ME
    Duration: 6 months with possible extension

    Description:
    Selling Points of Position: Client experience
    Best Vs Average Candidate: Client experience
    How will performance be measured: Case by case

    Main duties:
    • Amend banking errors and credit and debit the customer accounts
    • Compile, copy, sort, and file records of office activities, business transactions and other activities
    • Maintain and update filing, inventory, mailing, faxing, coping, and database systems
    • Compute, record and proofread data and other information, such as records or reports.
    Skills:
    - Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.
    - Ability to work independently and in a team environment
    - Ability to keep information organized and confidential
    - Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint.
    - Must be comfortable with bending/standing to do close case filling

    Must haves:
    • Attention to detail
    • Previous admin experience in back office environment
    • Team player
    • Understanding of debits and credits
    Nice to haves:
    - Previous banking exp.
    - Strong research skills
    - Previous disputes/research experience is an asset

    Education/experience:
    • High school diploma or GED typically required.
    • 0-2 years administrative/customer service related experience
    Notes from the manager:
    Filing/administrative support
    Data Entry
    Researching & fixing Bank errors
    Working within a team environment
    Will be doing the same task over and over, as the contractor learns, will move onto new task
    Will be assisting with paper filing
    Must understand credits/debits, basic accounting
    Must have problem solving skills
    Previous banking/FI/client
    Research skills - like puzzles, This is their role
    Will have some manual tasks; must be ok to bend a lift up to 15 lbs.
    Previous disputes/research experience is an asset
    To expediently provide problem resolution to our customer experience
    To mitigate reputational risk to the Bank
    The mitigate financial risk to the Bank
    Work is being prioritized accordingly and will continue to ensure business and/or customer impact is mitigated

    Qualification Rating
    Attention to detail, highly organized, time management, sense of urgency Yes
    Banking knowledge Yes
    Collaborative and team player Yes
    Previous clerical/admin experience within a corp. environment 1 years
    Strong research skills and analytical ability Yes
    Banking experience 1 years
    Research Experience 1 years

    As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.
    ",
    Posting ID: 559417795Posted: 2020-06-03