Software Support Liaison_Medusa

    Huntsville, AL 35801

    Job Description


    SAIC has an immediate need for a Software Support Liaison to support the Medusa program onsite in Huntsville, Alabama.


    The candidate will facilitate software requirements elicitation sessions to document, analyze, and design to identify and recommend process improvement in business process and business flows. The candidate will formulate, define and document organizational workflow for the as is and to be process models to capture user needs, business systems and industry requirements. The candidate will review business changes and ensure efficient and comprehensive translation into functional software requirements. Devise/modify procedures to solve complex problems considering technical equipment capacity and limitations, operating time, and form of desired results; include analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.


    • BS and 5+ years of experience (4 years' experience accepted in lieu of degree)
    • Skilled in software business process modeling, analysis and design tools and business process management automation technologies
    • Experience in working on projects that leverage agile development with frequent releases
    • Experience with configuration management and data management activities in support of a major system delivery
    • Experience with configuration management and data management activities required for all phases of a system, from development, through operations
    • Experience in working as a member of a project team assisting in the identification and documentation of risks and the development/implementation of effective mitigation strategies
    • Experience in serving in a trusted advisor, objective third-party capacity to federal clients, providing consulting services and thought leadership
    • Experience with both functional and system requirements elicitation and use case documentation
    • Demonstrated success writing technical documents
    • Strong writing skills, including understanding of grammatical rules, punctuation, sentence structure, and active/passive voice
    • Ability to work independently, requiring little oversight/direction
    • Ability to multi-task and demonstrate a high degree of organization in order to support multiple concurrent projects
    • Excellent written and oral communication skills
    • Other assigned support duties
    • Must have an active DoD Secret Security Clearance

    SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

    Posting ID: 559419528Posted: 2020-06-10