Receptionist (Baltimore M-F, 7:30-4:30pm)

    RR Donnelley & Sons
    Baltimore, MD 21201
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    Job Description


    We are seeking to fill a Receptionist role. This individual should be someone who has a desire to learn the various roles associated with being part of an office support role in a corporate financial services setting. Candidates should also have a strong client and customer services background which will help foster a welcoming and professional environment, working in a high profile position. Responsibilities include.

    Principal Responsibilities
    • Answer telephones and transfer to appropriate staff member
    • Meet and greet clients and visitors as needed
    • Maintain a clean and aesthetically pleasing reception area
    • Create and modify documents, and prepare reports using Microsoft Office
    • Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
    • Schedule conference room usage, coordinate site visitors and arrange for access as needed.
    • Setup and coordinate meetings and conference rooms; clean conference rooms after meetings
    • Perform other duties as needed including coverage for other business service functions at the site.
    • Maintain hard copy and electronic filing system
    • Handles sensitive and / or confidential documents and information responsibly, and with integrity
    • Fulfilment of document scanning requests
    • Cross train in all service areas and provides backup support as needed.
    • Communicates professionally via email and verbally
    • Ensure all work is performed according to client specifications, meeting and exceeding expectations.
    • Deliver support for specialty projects as required.
    • Monitor and maintain customer and RR Donnelley policies and procedures.
    • Support staff in assigned project based work
    • Provide multiple site support as needed
    Required Skills
    • 2-3 years' experience in similar service
    • Ability to work overtime as needed
    • Ability to handle sensitive and/or confidential information.
    • Ability to work well with others in a team atmosphere
    • Experience in navigating a high-profile, high-paced environment
    • Proven customer service skill set that exhibits the desire to go above and beyond to deliver top-notch service.
    • Provide premiere service to clients with a "can do" attitude.
    • Excellent written and oral communication
    • Microsoft Office Suite including proficiency in Word, Excel, PowerPoint and Outlook.
    • Ability to problem solve, rationalize and mitigate/manage obstacles presented.
    Shift Available: Monday-Friday 7:30-4:30pm

    RR Donnelley is an EEO/AA including Vets and Disabled Employer

    Required Skills

    Posting ID: 559420910Posted: 2020-06-03