• Responsibilities/Essential Functions:
Within assigned districts, support the efforts to maintain satisfactory targets for cost controls and growth. Proactively follow up on accounts in jeopardy and lost accounts; Perform daily route check-in by reviewing and approving invoices, deposits and other necessary documents for accuracy. Conduct weekly route observations within assigned districts; Execute prescribed action plan and truck audits when directed/as necessary; Support the efforts to drive company Action Plans and hold the route organization accountable for executing against those plans; Provide outstanding customer service and maintain a continuous focus on customer service. Make direct service calls and resolve service concerns; Maintain close coordination with production department to resolve shortages and other production related opportunities; Through implementation and execution of company safety initiatives, create an environment where safety is a primary concern; Partner with the sales organization to identify areas of growth; Periodically fill in on routes to cover for sick days, vacation, etc; Achieving defined milestones to progress to DM position, ideally within 9-12 months; Perform other duties as required or assigned by management.
Must be at least 21 years old; Able to operate a Step Van or similar vehicle; Prior P&L accountability and/or Contract-Managed service experience preferred; Strong customer service and sales results; Solid computer skills including working knowledge of MS Office software
• Working Environment/Safety Requirements:
Able to handle exposure to adverse and varying weather conditions which may include extremely hot/cold temperatures; Capable of working in a fast-paced environment requiring irregular and long hours; Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance
Minimum of 1-2 years of service industry experience ideal
• Travel Requirements:
High School Diploma or equivalent; Bachelor's Degree preferred
• License Requirements/ Certifications:
Must possess current and valid driver's license and where required meet DOT requirements.
Posting ID: 559422370Posted: 2020-07-14