Member Services Associate

    Life Time Fitness
    Austin, TX 73301
    Similar jobs pay $9.57 - $17.18

    Job Description

    Position Summary

    Delivers the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Life Time products and services. Proactively meets the needs of members and accurately answer questions.

    Job Duties and Responsibilities
    • Greets and admits members and guests into the club by scanning their membership cards and responding to messages regarding their membership account
    • Enters sales transactions for members, including program, service, and payments
    • Processes member paperwork, including address changes, and electronic funds transfers
    • Answers club phone to assist with member and guest inquiries

    Position Requirements
    • High School Diploma or GED
    • 6+ months of customer service experience
    • Ability to stand for minimum for 4 hours at a time
    • Excellent verbal and written communication skills
    • Ability to proficiently use a computer

    Preferred Requirements
    • 6+ months of receptionist experience
    Posting ID: 559422491Posted: 2020-06-03