Senior Collections Representative

    UCLA Health
    Los Angeles, CA 90001
    Full-time, Part-time
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    Job Description


    You can make a difference in people's lives every day. When you join UCLA Health, you'll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.

    Job Duties


    As the Senior Follow-Up Collection Representative, you will be responsible for:

    Reviewing assigned inpatient and outpatient claims to ensure maximum collection dollars by providing appropriate follow-up and documenting actions taken

    Managing a portfolio of assigned accounts that are typically high balance and/or aged accounts or of a more complex nature

    Responding to correspondence, and heavy telephone contact to ensure timely follow-up and account resolution

    Assist with training and serve as a resource for Follow Up Collection Representative

    UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    Job Qualifications


    We are seeking a detail-oriented professional with:

    Minimum of 3 years of Hospital Collections within a hospital setting, with strong emphasis on managed care contracts and appeals/underpayment collection activities

    Must have strong analytical skills, proficient with spreadsheets

    Knowledge of collection techniques and collection laws (i.e. AB1455, Knox-Keene Act, Health & Safety Codes, etc.)

    Knowledge of medical terminology, CTP/HCPS codes and of health networks, IPA's, HMO's, PPO's and PCP's and contract affiliations

    Strong verbal and written communication skills

    Skill with Microsoft Office suite, including Excel and Word

    Excellent organizational skills, proficiency in meeting deadlines, ability to work independently, with direction, and as part of a team and ability to prioritize workload

    Posting ID: 559537255Posted: 2020-06-04