The Chicago Public Schools (CPS) has set ambitious goals to ensure that every child-in every school and every neighborhood-has access to a world-class learning experience from birth, resulting in graduation from high school and college.
The Office of Student Health and Wellness aims to remove health-related barriers to learning such that students may succeed in college, career and life.
The Children and Family Benefits Unit (CFBU) Project Manager leads all outreach and enrollment activities of the District's Health Insurance (Medicaid/CHIP) and SNAP (Food Stamps) enrollment and retention initiative. By increasing the number of CPS students and families that participate in these programs, the CFBU Project Manager will assist the district gain revenue from CPS's Medicaid Reimbursement process for our students with special needs and through the poverty grant which is a component of CPS' Evidence Based Funding. They will also assist the Office of Student Health and Wellness achieve the goal of ensuring that all children have a medical home.
Roles and Responsibilities:
- Direct and oversee all daily activities of 13 CFBU Coordinators, 2 Healthy CPS Hotline Coordinators and 2 contracted CBO Coordinators to increase enrollment in SNAP, Medicaid and CHIP.
- Lead a reorganization effort to streamline enrollment, care management, workflow, and tools while providing ongoing performance outcome supervision and professional development to strengthen effectiveness of the CFBU.
- Maintain compliance with all eligibility/care management grants and program contracts related to SNAP, Medicaid CHIP and MCOs, while focusing on special populations and other high-risk student groups.
- Develop strategies and tools for risk stratification as well as models of enrollment and care for all student risk groups.
- Lead eligibility and enrollment initiatives by supervising completion of proactive student outreach efforts, completing gaps analysis and implementing performance management projects.
- Work with management and all Healthy CPS Hotline operations/staff to enhance all SNAP, Medicaid and CHIP enrollment/retention projects.
- Develop collaborative relationships with community organizations and partners to improve enrollment initiatives and implement care coordination for high risk individuals across the continuum of student health care.
- Conduct inter-governmental activities and collaborative initiatives with city, state and local governmental agencies, particularly the Illinois Department of Human Services (IDHS) and the Illinois Department of Healthcare and Family Services (IDHFS), to address barriers to enrollment and maintenance of benefits.
- Assist in production of monthly and quarterly reports for senior management to determine effectiveness and develop strategies to improve deficiencies.
- Assist with related duties, special projects and extra duties as assigned.
In order to be successful and achieve the above responsibilities, the CFBU Project Manager must possess the following qualifications:
Type of Education Required:
- Bachelor's required. Master's preferred in Public Health, Education or Social Work.
Type of Experience and Number of Years:
- Minimally 3 years of supervision experience.
- Thorough understanding of income support programs and policies.
- Background in All Kids, Medicaid and the SNAP programs, initiatives include policy, regulatory, administrative, data, and legislative change.
- Ability to effectively present information and respond to questions from parents and school staff in personal interactions and group settings.
- Experience working consultatively and collaboratively with a team of professionals.
- Experience managing multiple tasks in a fast-paced environment.
Knowledge, Skills, and Abilities:
- Bilingual English/Spanish preferred.
- Must possess a valid driver's license and vehicle.
- Ability to communicate effectively, both verbally and in writing with all stakeholders.
- Demonstrate computer proficiency, including knowledge of word processing, spreadsheet, and database software.
- Ability to use a range of technology and tools, including but not limited to InContact, Service Now, Oracle, ASPEN, Microsoft Office, and Google.
- Ability to work independently as well as to function effectively and collaboratively in a team environment.
- Excellent organizational skills and ability to effectively multi-task.
- CPS employees are required to be actual residents of the City of Chicago within six months of beginning employment, and are required to maintain Chicago residency throughout employment.
- Chicago Public Schools is an EEO/AA Employer. All qualified individuals, including minorities, females, veterans, and individuals with disabilities, are encouraged to apply.
Posting ID: 559537741Posted: 2020-06-04