Chicken Salad Chick is different! We are a fast-casual dining restaurant with a lot of southern hospitality— a home away from home! We are looking for fun, enthusiastic, and hardworking individuals to join our team! Join us to Spread Joy, Enrich Lives and Serve Others. We offer a fun work environment, competitive wages and opportunities for advancement. NO late nights, and we are CLOSED on Sundays!
Summary of Position
Direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation. Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location.
Duties and Responsibilities
Be a key support person for the GM as a Brand Ambassador for Chicken Salad Chick.
Understand & adhere/comply to all policies, procedures, standards, specifications, guidelines and training programs.
Ensure that all Guests feel welcome and are given responsive, friendly and courteous service.
Ensure that all products are consistently prepared and served according to CSC standards.
Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Control cash and other receipts by adhering to cash handling and reconciliation procedures.
Make employment and termination decisions consistent with GM guidelines/direction.
Operationally fill in where needed to ensure guest service standards and efficient operations.
Continually strive to develop staff in all areas of managerial and professional development.
Prepare all required paperwork, forms, reports in an organized and timely manner.
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
Oversee and ensure that employee performance appraisals are completed on a timely basis.
Schedule labor for anticipated business activity to provide optimal Guest service, product quality and operating standards while maintaining desired cost control goals for labor.
Always adhere to Brand Standards for uniform appearance and personal grooming
Knowledge, Skills and Abilities
Must be able to walk, stand and/or sit for extended periods of time
Must be able to lift a minimum of 40 lbs
Must complete in-store training program
Ability to work flexible, full time schedule consisting of days, evenings and weekends