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Burger King - Assistant Manager

100 Prince Royal Drive,
Berea, KY 40403
Similar jobs pay
$9.92 - $15.56
Full-time, Part-time
Role Overview:

In this role you will be responsible for running the store in the manager’s absence to ensure that the store consistently performs in line with sales and profitability targets. You will be a hands on leader, rolling your sleeves up, getting involved with food preparation, serving customers and ensuring the store is clean, hygienic and welcoming. You will also ensure your teams have the tools they need to succeed, receive the best quality training and are given every opportunity to develop within the business. You will be second in command and take delegated responsibility from the store manager. You will oversee the running of the store, delegate tasks to team members and ensure that all duties are completed and team objectives are met.

People Management:

• Coach, mentor, motivate and support colleagues
• Second in command for managing the team and delegating responsibility 
• Assist in the training and development of colleagues and ensure all members of the team feel welcomed and part of the family
• Prepare the rota in line with labor % and store budget hours when required
• Ensure colleagues are promoting and upselling promotional offers
• Develop and maintain positive relationships with your team by understanding and addressing individual motivation, needs, and concerns
• Recognize and reinforce individual and team accomplishments

Customer Focus:

• Love our customers as much as we do and provide an amazing customer service experience
• Anticipate our customer needs and be proactive to providing these
• Ensure the store looks vibrant, presentable and clean and has a great atmosphere
• Be happy, friendly and smile
• Always be helpful and approachable

Getting the Job Done:

• Successfully run and manage the store when the store manager is absent or on annual leave
• Ensure compliance in accordance with Burger King operating procedures to ensure successful store evaluations
• Perform inventory management and stock control including weekly stock take and reports
• Work to constantly drive down waste and inefficiency, reviewing and adapting processes and procedures to improve efficiency and maximize output
• Check merchandising standards including stock levels, presentation and price labeling
• Check temperature records are being recorded and are in line with food safety standards
• Ensure Health & Safety, Food Safety and also hygiene procedures & standards are maintained and followed accordingly by all colleagues.
• Ensure all cash is banked and calculated correctly
• Check floats and cashing up is done correctly
• Complete cashing/banking summaries and reports and perform the relevant checks


Minimum Position Qualifications:  
•	2-3 years experience working in a restaurant /food service/ qsr establishment.
•	Ability to successfully pass Food Safety Certification.
•	While performing the duties of this position, the employee is regularly required to stand, walk, climb, balance, stoop, kneel, crouch, crawl, and be able to life a minimum of 25lbs but could be more based on the job location.
•	Must be available to work all hours as assigned including but not limited to early morning or evening hours.

Desired Previous Job Experience
•	High School diploma or college helpful
•	Proficient computer skills
•	Current Food Safety Certification

Potential Career Path from this position:  
•	General Manager

Additional Info

“At EG America, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental
disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. EG-America believes that diversity and inclusion among our team members is critical to our success as a global
company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.”

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