Office Assistant

    Norwich, CT 06360
    Full-time, Part-time
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    Job Description

    Job Description


    Mini Melts USA, Inc., a unique, fast-growing ice cream manufacturer and nationwide distributor based in Norwich CT, is seeking a versatile Full Time Office Assistant. This new team member’s duties and responsibilities will include providing efficient, detail-oriented support to the GM, office staff, managers and other employees through a variety of tasks related to Customer Service, Order Entry, Logistics and Organization. The position requires professional and effective face-to-face, phone and email communication and follow-through to ensure that all duties are completed accurately and on time.


    Responsibilities will include but are not limited to:


    • Answering and directing phone calls.

    • Greeting Customers and other Visitors.

    • Processing incoming customer orders, creating packing slips/invoices and sending completed invoices as directed.

    • Processing FedEx and UPS shipments.

    • Daily LTL and truckload freight scheduling as directed.

    • Utilizing in-house spreadsheets to track Freight shipments and costs.

    • Communicating shipping tracking information to customers.

    • Tracking all freight from our door to desitination.

    • Providing assistance to GM and Controller as needed.


    Qualified applicants should possess excellent communication skills; a "can do" attitude; strong quantitative and inter-personal skills; and be able to effectively multi-task and prioritize assignments. Experience working in a busy office atmosphere a must. A working knowledge of Microsoft Office, and basic accounting knowledge is required. SAP Business One experience is a plus!


    Pre-employment Background check, physical examination and drug testing required.

    Company Description

    Mini Melts USA, Inc, is a growing cryogenic Ice Cream company, with its main headquarters in Norwich CT.
    Posting ID: 563039617Posted: 2020-09-26