Vehicle Registration and Driver's License Customer Service Representative

    Updated 30+ days ago
    Lehighton, PA 18235
    Full-time, Part-time
    Similar jobs pay $10.58 - $17.12
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    Job Description

    Job Description

    • Process vehicle registration and driver's license transactions.
    • Complete knowledge of PennDot requirements.
    • Vehicle registration renewals, duplicate cards and stickers.
    • Driver's license service including renewals and duplicates.
    • Pennsylvania and out of state title transfers.
    • Collect and record payment for services rendered.
    • Reconcile cash register and credit card machine.
    • Field and return calls concerning vehicle registration and driver's license services.
    • Other transactions as required by department.
    • Interact with customers to provide information regarding PennDot.
    • Represent agency in an ethical, professional, courteous manner.
    • Be reliable and dependable team player.
    • Follow JYA policies and procedures.
    • Performance standards in accordance with (1) Customer Service and Customer Relation Standards, (2) Quality Assurance Program and (3) JYA policies as defined in employee handbook.

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