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    Reservations Manager

    RealJoy Vacations
    Destin, FL 32541
    Full-time, Part-time
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    Job Description

    Job Description

    RealJoy aims to attract, hire, and cultivate the areas best talent!

    RealJoy Vacations, established in 2009, provides vacation rental owners with high quality property management, we provide guests with unforgettable vacation experiences, and we provide our employees with rewarding careers. We are an exciting, growing, fun and fast-paced vacation rental company that manages over 500 properties in the panhandle of Florida! www.realjoy.com

    How we treat our people:

    • RealJoy is a faith-based company. Our company motto is "Because you Matter." We respect and appreciate all people.
    • RealJoy typically provides higher compensation to its employees compared to competing employers. On average, a RealJoy employee earns 15%-25% more.
    • RealJoy offers a competitive benefit package.
      • We offer a 401k to our employees. We increase our 401k match each year.
      • We offer many other Sec. 125 cafeteria plan benefits to our full-time employees to choose from including: Dental, Vision, Life Insurance, Disability, Long Term Care, and Accident.
    • RealJoy offers a competitive Paid Time Off policy. All new employees will earn 7-14 days of paid leave per year. For each year that you are employed with RealJoy your paid time off increases!

    We are looking for an energetic, detailed-oriented individual who has both excellent customer service skills and is experienced with employee management! Strong computer skills, problem solving and multi-tasking abilities a must!

    This Management position will cover the Evenings/Weekend shift with typical days being Thursday- Monday. Hours will likely be 10am-6pm or 11am-7pm

    This position will be the informational/communications hub for all facets of guest services. This position will support the Guest Services Director and be responsible for executing the following responsibilities:

    a. Guest Services/Compensation

    b. Reservations

    c.Dispatch & On-Call- internal communications with other departments and vendors

    d. Phone Systems, Phone Call Coverage

    e. Ensuring Quality Control & Timely Responsiveness

    e. Employee Management & Training of all staff, contractors, and vendors associated with the Guest Services division

    f. Process Management

    g. Internal Communications and Relations with other departments

    h. Upholding Company Core Values and Excellent Customer Services standards!

    Weekend and evening work will be required. You will find an excellent, positive and motivating culture at RealJoy Vacations. Come join our family!

    **Please note that after completing the application process you will receive an invitation via email to complete our HR Assessment powered by PreVueHR. We cannot move you to the interview stage until we have received these results. Thank you!**

    Our Motto is "Because YOU Matter!"

    Our Mission is to "Steward all properties and people entrusted to us with integrity and excellence."

    Our Core values are Be Respectful, Be Excellent, Be Accountable, and Be a Leader. Be 'REAL!'

    Posting ID: 564067762Posted: 2020-10-23